Hi, we have purchased a new Nano Ledger S device and have setup accordingly.
However, it was noted that the address reflected under Current Account in OpenCert Admin website is different from the ledger live application. In ledger live, the new device address is showing the correct amount of Ethereum.
However, in OpenCert Admin website, the address reflected is different and is showing 0 Ethereum. What could be wrong?
Appreciate your advice, please. You may contact me via email to share screenshots, if necessary. Thank you.
Hi, we have purchased a new Nano Ledger S device and have setup accordingly. However, it was noted that the address reflected under Current Account in OpenCert Admin website is different from the ledger live application. In ledger live, the new device address is showing the correct amount of Ethereum.
However, in OpenCert Admin website, the address reflected is different and is showing 0 Ethereum. What could be wrong? Appreciate your advice, please. You may contact me via email to share screenshots, if necessary. Thank you.