OpenTreeOfLife / feedback

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Upload not working / service not responding #548

Closed open-tree-tree-explorer[bot] closed 1 month ago

open-tree-tree-explorer[bot] commented 2 years ago

Trying to resolve names from text file but today the file doesn't seem to upload or the upload dialog stucks at "reading names"...

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Author Andreas
Upvotes 0
URL https://tree.opentreeoflife.org/curator/tnrs
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Supporting reference None
snacktavish commented 2 years ago

I responded directly via email -

Huh! I'm digging into what is going on with that, but it appears that there are some issues with the name mapping if you use the URL without a trailing slash.

If you try uploading names to: https://tree.opentreeoflife.org/curator/tnrs/ does that work?

It is also possible that the server was just lagging yesterday because I was doing a demo and a lot of people were uploading names all at once.

I just tried an example set now and it worked fine. If not - let me know if there are still issues and I will de-bug further!

jimallman commented 2 years ago

Thanks for the heads-up! For me, the no-slash URL is a complete mess (page elements are broken/missing, Javascript is badly broken or missing). Possibly a problem with relative URLs? I will investigate.

Screen Shot 2022-06-01 at 11 29 18 AM