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PostHog / posthog

🦔 PostHog provides open-source product analytics, session recording, feature flagging and A/B testing that you can self-host.
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Recurring surveys & sentiment tracking #22099

Open vangelis-b opened 1 month ago

vangelis-b commented 1 month ago

Feature request

Is your feature request related to a problem?

Currently, surveys can't be scheduled to repeat, making it difficult to track sentiment changes over time (e.g., NPS). Manually recreating surveys every 6 months is cumbersome and error-prone.

Describe the solution you'd like

Allow scheduling surveys to recur (e.g., every 6 months) and visualize response changes over time with graphs. This would benefit customer success and product teams.

Describe alternatives you've considered

One option is to manually create a new survey every 6 months or so and send it to the same user group. However, this is a time-consuming process and it creates a lot of manual work to compare the data between surveys.

Additional context

It would be great if you could replicate the approach used by Pendo for this.

image

Debug info

- [ ] PostHog Cloud, Debug information: [please copy/paste from https://us.posthog.com/settings/project-details#variables]
- [ ] PostHog Hobby self-hosted with `docker compose`, version/commit: [please provide]
- [ ] PostHog self-hosted with Kubernetes (deprecated, see [`Sunsetting Kubernetes support`](https://posthog.com/blog/sunsetting-helm-support-posthog)), version/commit: [please provide]
Phanatic commented 1 month ago

@vangelis-b , I'm implementing this feature and would love to show you what I have so far. If you're willing, can you please email me at phani at posthog dot com so we can set something up?