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ProjectCopilot / mailroom

Copilot's air traffic controller.
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Emails are marked as spam #98

Closed gmittal closed 7 years ago

gmittal commented 7 years ago

Whenever we send emails from SendGrid, we get classified as a spammer. Fix our communications module and email authentication/signing to allow for verified emails that go through every time.

gmittal commented 7 years ago

@rishisankar has experience fixing this, assigning to him.

gmittal commented 7 years ago

Thanks to @rishisankar: the main issue causing our emails to go to spam is our logo image. Because most mail clients can't verify whether an image is a virus or not, it by default assumes that messages that only contain images (or mostly images) from unverified domains are spam.

gmittal commented 7 years ago

Solution would be to redesign email templates to avoid using images (or have a balance of 1 image per paragraph of text) or not use HTML email templates at all.