Camera Disappears

[cptcl]

Hello I have this problem for a while but, now that i do longer prints i rly miss it. So my X-Max 3 is on https://github.com/QIDITECH/QIDI_MAX3/releases/tag/Max3_V4.3.15 @32gbmmc firmware and prints well. But... it constantly looses the cam after a few minutes. Using the original Qidi Cam. Install as intended. No stress or hard bends on the USB cable. What i do... If my Printer is not powered on and i start it up, everything seems good and normal. I can see the camera working. It does not matter if i start a print or just leave the printer running in idle.. After a few minutes (like 5-15) my cam just disapears, and i cant get it back working except for unplug printer, wait a minute and replug the printer. Event restarting the Webdamd service does not help.

To clear things up more... My hotend adapterplate died recently, so i ordered a replacment, installed it and then i reseted the whole printer (yes, Display, Hotend, Mainboard and the mmc) to stock, than updated to 4.3.15 firmware I even had this problem on 4.3.13

This is what i see after a few minutes

*Asking about config file...? its stock.

I hope someone can help me. My guess is, that it has to do with camera detection,..

" ls -l /dev/video* " gave me

crw-rw---- 1 root video 81, 0 Nov 25 12:17 /dev/video0 crw-rw---- 1 root video 81, 1 Nov 25 12:17 /dev/video1 crw-rw---- 1 root video 81, 2 Nov 25 12:17 /dev/video2 crw-rw---- 1 root video 81, 3 Nov 25 12:17 /dev/video3 crw-rw---- 1 root video 81, 5 Nov 25 15:17 /dev/video5 crw-rw---- 1 root video 81, 6 Nov 25 15:17 /dev/video6

the command "for I in /sys/class/video4linux/*; do cat $I/name; done " gave me

rockchip-rga rockchip-iep rkvdec rockchip,rk3328-vpu-dec HD Camera: HD Camera HD Camera: HD Camera

a " usb-devices " gave me following

T: Bus=02 Lev=02 Prnt=02 Port=02 Cnt=01 Dev#= 4 Spd=480 MxCh= 0 D: Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=1bcf ProdID=0b09 Rev=10.20 S: Manufacturer=SYX-231020-J S: Product=HD Camera C: #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA I: If#=0x0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo I: If#=0x1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo

Long Version with " lsusb | grep -E -i 'camera|webcam|video' "

Long text

```java Bus 002 Device 004: ID 1bcf:0b09 Sunplus Innovation Technology Inc. Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 239 Miscellaneous Device bDeviceSubClass 2 bDeviceProtocol 1 Interface Association bMaxPacketSize0 64 idVendor 0x1bcf Sunplus Innovation Technology Inc. idProduct 0x0b09 bcdDevice 10.20 iManufacturer 1 iProduct 2 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x026a bNumInterfaces 2 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 500mA Interface Association: bLength 8 bDescriptorType 11 bFirstInterface 0 bInterfaceCount 2 bFunctionClass 14 Video bFunctionSubClass 3 Video Interface Collection bFunctionProtocol 0 iFunction 4 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 1 Video Control bInterfaceProtocol 0 iInterface 4 VideoControl Interface Descriptor: bLength 13 bDescriptorType 36 bDescriptorSubtype 1 (HEADER) bcdUVC 1.00 wTotalLength 0x006d dwClockFrequency 48.000000MHz bInCollection 1 baInterfaceNr( 0) 1 VideoControl Interface Descriptor: bLength 18 bDescriptorType 36 bDescriptorSubtype 2 (INPUT_TERMINAL) bTerminalID 1 wTerminalType 0x0201 Camera Sensor bAssocTerminal 0 iTerminal 0 wObjectiveFocalLengthMin 0 wObjectiveFocalLengthMax 0 wOcularFocalLength 0 bControlSize 3 bmControls 0x0000000a Auto-Exposure Mode Exposure Time (Absolute) VideoControl Interface Descriptor: bLength 11 bDescriptorType 36 bDescriptorSubtype 5 (PROCESSING_UNIT) Warning: Descriptor too short bUnitID 2 bSourceID 1 wMaxMultiplier 16384 bControlSize 2 bmControls 0x0000177f Brightness Contrast Hue Saturation Sharpness Gamma White Balance Temperature Backlight Compensation Gain Power Line Frequency White Balance Temperature, Auto iProcessing 0 bmVideoStandards 0x1d None PAL - 625/50 SECAM - 625/50 NTSC - 625/50 VideoControl Interface Descriptor: bLength 29 bDescriptorType 36 bDescriptorSubtype 6 (EXTENSION_UNIT) bUnitID 3 guidExtensionCode {28f03370-6311-4a2e-ba2c-6890eb334016} bNumControl 4 bNrPins 1 baSourceID( 0) 2 bControlSize 4 bmControls( 0) 0x0f bmControls( 1) 0x00 bmControls( 2) 0x00 bmControls( 3) 0x00 iExtension 0 VideoControl Interface Descriptor: bLength 29 bDescriptorType 36 bDescriptorSubtype 6 (EXTENSION_UNIT) bUnitID 4 guidExtensionCode {63610682-5070-49ab-b8cc-b3855e8d221d} bNumControl 0 bNrPins 1 baSourceID( 0) 3 bControlSize 4 bmControls( 0) 0xff bmControls( 1) 0xff bmControls( 2) 0x71 bmControls( 3) 0x00 iExtension 0 VideoControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 3 (OUTPUT_TERMINAL) bTerminalID 5 wTerminalType 0x0101 USB Streaming bAssocTerminal 0 bSourceID 4 iTerminal 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x87 EP 7 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 8 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 VideoStreaming Interface Descriptor: bLength 15 bDescriptorType 36 bDescriptorSubtype 1 (INPUT_HEADER) bNumFormats 2 wTotalLength 0x011e bEndPointAddress 129 bmInfo 0 bTerminalLink 5 bStillCaptureMethod 2 bTriggerSupport 1 bTriggerUsage 0 bControlSize 1 bmaControls( 0) 4 bmaControls( 1) 0 VideoStreaming Interface Descriptor: bLength 11 bDescriptorType 36 bDescriptorSubtype 6 (FORMAT_MJPEG) bFormatIndex 1 bNumFrameDescriptors 3 bFlags 1 Fixed-size samples: Yes bDefaultFrameIndex 1 bAspectRatioX 0 bAspectRatioY 0 bmInterlaceFlags 0x00 Interlaced stream or variable: No Fields per frame: 1 fields Field 1 first: No Field pattern: Field 1 only bCopyProtect 0 VideoStreaming Interface Descriptor: bLength 30 bDescriptorType 36 bDescriptorSubtype 7 (FRAME_MJPEG) bFrameIndex 1 bmCapabilities 0x00 Still image unsupported wWidth 1280 wHeight 720 dwMinBitRate 442368000 dwMaxBitRate 442368000 dwMaxVideoFrameBufferSize 1843200 dwDefaultFrameInterval 333333 bFrameIntervalType 1 dwFrameInterval( 0) 333333 VideoStreaming Interface Descriptor: bLength 30 bDescriptorType 36 bDescriptorSubtype 7 (FRAME_MJPEG) bFrameIndex 2 bmCapabilities 0x00 Still image unsupported wWidth 1920 wHeight 1080 dwMinBitRate 995328000 dwMaxBitRate 995328000 dwMaxVideoFrameBufferSize 4147200 dwDefaultFrameInterval 333333 bFrameIntervalType 1 dwFrameInterval( 0) 333333 VideoStreaming Interface Descriptor: bLength 30 bDescriptorType 36 bDescriptorSubtype 7 (FRAME_MJPEG) bFrameIndex 3 bmCapabilities 0x00 Still image unsupported wWidth 640 wHeight 480 dwMinBitRate 147456000 dwMaxBitRate 147456000 dwMaxVideoFrameBufferSize 614400 dwDefaultFrameInterval 333333 bFrameIntervalType 1 dwFrameInterval( 0) 333333 VideoStreaming Interface Descriptor: bLength 22 bDescriptorType 36 bDescriptorSubtype 3 (STILL_IMAGE_FRAME) bEndpointAddress 0 bNumImageSizePatterns 3 wWidth( 0) 1280 wHeight( 0) 720 wWidth( 1) 1920 wHeight( 1) 1080 wWidth( 2) 640 wHeight( 2) 480 bNumCompressionPatterns 4 bCompression( 0) 1 bCompression( 1) 5 bCompression( 2) 10 bCompression( 3) 20 VideoStreaming Interface Descriptor: bLength 6 bDescriptorType 36 bDescriptorSubtype 13 (COLORFORMAT) bColorPrimaries 1 (BT.709,sRGB) bTransferCharacteristics 1 (BT.709) bMatrixCoefficients 4 (SMPTE 170M (BT.601)) VideoStreaming Interface Descriptor: bLength 27 bDescriptorType 36 bDescriptorSubtype 4 (FORMAT_UNCOMPRESSED) bFormatIndex 2 bNumFrameDescriptors 3 guidFormat {32595559-0000-0010-8000-00aa00389b71} bBitsPerPixel 16 bDefaultFrameIndex 1 bAspectRatioX 0 bAspectRatioY 0 bmInterlaceFlags 0x00 Interlaced stream or variable: No Fields per frame: 2 fields Field 1 first: No Field pattern: Field 1 only bCopyProtect 0 VideoStreaming Interface Descriptor: bLength 30 bDescriptorType 36 bDescriptorSubtype 5 (FRAME_UNCOMPRESSED) bFrameIndex 1 bmCapabilities 0x00 Still image unsupported wWidth 1280 wHeight 720 dwMinBitRate 147456000 dwMaxBitRate 147456000 dwMaxVideoFrameBufferSize 1843200 dwDefaultFrameInterval 1000000 bFrameIntervalType 1 dwFrameInterval( 0) 1000000 VideoStreaming Interface Descriptor: bLength 30 bDescriptorType 36 bDescriptorSubtype 5 (FRAME_UNCOMPRESSED) bFrameIndex 2 bmCapabilities 0x00 Still image unsupported wWidth 1920 wHeight 1080 dwMinBitRate 165888000 dwMaxBitRate 165888000 dwMaxVideoFrameBufferSize 4147200 dwDefaultFrameInterval 2000000 bFrameIntervalType 1 dwFrameInterval( 0) 2000000 VideoStreaming Interface Descriptor: bLength 30 bDescriptorType 36 bDescriptorSubtype 5 (FRAME_UNCOMPRESSED) bFrameIndex 3 bmCapabilities 0x00 Still image unsupported wWidth 640 wHeight 480 dwMinBitRate 147456000 dwMaxBitRate 147456000 dwMaxVideoFrameBufferSize 614400 dwDefaultFrameInterval 333333 bFrameIntervalType 1 dwFrameInterval( 0) 333333 VideoStreaming Interface Descriptor: bLength 19 bDescriptorType 36 bDescriptorSubtype 3 (STILL_IMAGE_FRAME) bEndpointAddress 0 bNumImageSizePatterns 3 wWidth( 0) 1280 wHeight( 0) 720 wWidth( 1) 1920 wHeight( 1) 1080 wWidth( 2) 640 wHeight( 2) 480 bNumCompressionPatterns 1 bCompression( 0) 1 VideoStreaming Interface Descriptor: bLength 6 bDescriptorType 36 bDescriptorSubtype 13 (COLORFORMAT) bColorPrimaries 1 (BT.709,sRGB) bTransferCharacteristics 1 (BT.709) bMatrixCoefficients 4 (SMPTE 170M (BT.601)) Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 1 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x00c0 1x 192 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 2 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x0180 1x 384 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 3 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 4 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x0280 1x 640 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 5 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x0320 1x 800 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 6 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x03b0 1x 944 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 7 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x0a80 2x 640 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 8 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x0b20 2x 800 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 9 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x0be0 2x 992 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 10 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x13c0 3x 960 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 11 bNumEndpoints 1 bInterfaceClass 14 Video bInterfaceSubClass 2 Video Streaming bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 5 Transfer Type Isochronous Synch Type Asynchronous Usage Type Data wMaxPacketSize 0x13fc 3x 1020 bytes bInterval 1 ```

and last the important one " dmesg | grep video " gave me

[ 7.980181] videodev: Linux video capture interface: v2.00 [ 8.063150] rockchip-rga ff390000.rga: Registered rockchip-rga as /dev/video0 [ 8.071223] rockchip-iep ff3a0000.iep: Device rockchip-iep registered as /dev/video1 [ 8.119685] rkvdec ff360000.video-codec: Adding to iommu group 1 [ 8.132075] hantro-vpu ff350000.video-codec: Adding to iommu group 0 [ 8.132698] hantro-vpu ff350000.video-codec: registered rockchip,rk3328-vpu-dec as /dev/video3 [ 8.266937] usbcore: registered new interface driver uvcvideo [ 42.083927] uvcvideo 2-1.3:1.1: Failed to resubmit video URB (-19). [ 42.088019] uvcvideo 2-1.3:1.1: Failed to resubmit video URB (-19). [ 42.092016] uvcvideo 2-1.3:1.1: Failed to resubmit video URB (-19). [ 42.095891] uvcvideo 2-1.3:1.1: Failed to resubmit video URB (-19). [ 42.099895] uvcvideo 2-1.3:1.1: Failed to resubmit video URB (-19).

PS: When i had this problem on 4.3.13 i did a switch in the config from camera_usb_options="-d /dev/video4 -r 640x480 -f 10" to something like (i changed numbers and restarted webcamd service until i got the cam back, cant remember if it was 5, or so) camera_usb_options="-d /dev/video5 -r 640x480 -f 10" and than it worked for some time but ended up in the same problem anyways

Hope someone knows how i can fix that

[QIDITECH]

Please contact after-sales service, they will help you identify the problem and resolve it.

[cptcl]

Sent a mail to customer service. Will update if i got a solution.