github-actions[bot]
commented
3 years ago Closed herkalurk closed 3 years ago
github-actions[bot]
commented
3 years ago 
herkalurk
commented
3 years ago Why is this labelled as a support request? Wouldn't it be a bug in the code if it's upgrading movies which aren't supposed to be upgraded?
bakerboy448
commented
3 years ago Those are debug logs are of parsing the download once it is in the client; that is not helpful for seeing why something was grabbed.
Would need the logs from the grab, but from what's provided there is not enough information to say this is a bug.
This file isn't a quality upgrade for movie.
it was correctly not imported.
If there was a bug with upgrading movies when there should not be, it is more than likely we would have heard about it already. That code around that the upgrade rejection if upgrades are disabled also has not been touched it appears. The likelihood of no one having a false upgrade with upgrades disabled and not reporting it out of ~300k+ users seems low.
Seems more likely the either upgrades for that profile were in fact enabled a the time of grab, the movie's profile was changed between the grab the download finishing, or the movie was missing at the time of grab.
if after debugging it on discord - it does in fact turn out to be a bug, can always reopen.
bakerboy448
commented
3 years ago edit... nvm...
herkalurk
commented
3 years ago The fact it didn't import and actually replace is beyond the point. My sab logs show I've downloaded 50 GB today due to radarr 'upgrading' movies which were already complete. Downloading them in the first place is the problem.
austinwbest
commented
3 years ago Need the log file that contains the RSS sync with the grab. This one doesn't help to tell you anything. However radarr will not downgrade resolution from a 1080 to a 720 unless profiles are out of whack. This is indeed a support issue with something not being configured right or some other issue based on settings. Find the log with the RSS and head to discord, from there it'll be easy to sort out :)
There is also a 12 hour gap between those logs up there. Anyhow, RSS logs and discord bud :)
bakerboy448
commented
3 years ago per OP on reddit; couch potato came back to life but was thought to be disabled; shared paths/categories.
non-issue .cp(tt8376234) gave it away
Is there an existing issue for this?
Current Behavior
Found that radarr has just gone and 'upgraded' a bunch of movies. I do not have Upgrades Allowed checked in the profile. Trying to understand why it would even look.
Expected Behavior
Since Upgrades Allowed wasn't checked, I expected that radarr would not continue to try and grab a release of this movie.
Steps To Reproduce
Unsure, movie was already downloaded.
Environment
What branch are you running?
Master
Anything else?
Below is debug log, this is pertaining to the film Peter Rabbit 2, which I had a 1080 webdl already downloaded, but it downloaded a 720 bluray to 'upgrade' with.
And regular log showing when it downloaded 1080 webdl
AB#1475