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Ralim / IronOS

Open Source Soldering Iron firmware
https://ralim.github.io/IronOS/
GNU General Public License v3.0
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Pinecil reboots on weak DC power supply #1243

Open adokitkat opened 2 years ago

adokitkat commented 2 years ago

Describe the bug Pinecil (2.17 European firmware) reboots constantly when plugged into USB-C (Thunderbolt 3) port on a laptop. This didn't happen before the last update. I know the power from the USB port is not enough for soldering, but it was nice to be able to change settings at least.

To Reproduce

  1. Update Pinecil to firmware version 2.17
  2. Connect Pinecil to USB port on a PC/laptop (USB-C port in my case)
  3. Pinecil reboots and screen flashes

Expected behavior Pinecil should boot up normally as it did before. Pinecil was displaying 5V input when connected to a laptop's USB port.

Details of your device:

River-Mochi commented 2 years ago

(1) when you switch back to 2.16 does it stop constantly rebooting when you connect to a 5v device like your laptop/pc or android phone? (2) does constant reboot mean pinecil is rebooting over and over many times and does not stop rebooting when 2.17 is loaded and you are connected the the laptop? (3) are you able to test 2.17 on other PD 5V devices to confirm such as Android phone with PD usb-c or another laptop/PC ?

Ralim commented 2 years ago

Hello, You have not provided exact details about what device you are using for the power, PD is controlled by the OS and the hardware, so both can change how this works out.

There are lots of variations of PD on desktop and a lot of them cause issues because they keep trying to power cycle the device because "it isnt working" because we actively reject USB, we also reject power swap and a bunch of others.

I can not reproduce this on the 3 computers I have with USB-C, so suspect this may be down to differences with your device.

adokitkat commented 2 years ago

Hi again @Ralim and @River-b.

So I've tested it and here's what I've found.

Pinecil with IronOS 2.17 flashed via Pine64 updater, 3 different USB-C cables and 1 USB-A to C cable used:

I didn't try to downgrade to 2.16 yet, however before on 2.16 Pinecil connected to Dell G5's Thunderbolt port on Windows 10 worked well.

A video of the bad Pinecil behavior (try to download it and play it locally if it doesn't play in browser):

https://user-images.githubusercontent.com/1345895/156896135-28a3a254-a308-4014-a046-a5400c4dbc9d.mp4

Ralim commented 2 years ago

Hi, So I use a Lenovo T14 laptop for a fair bit of the development and I've never run into this issue. I suspect this may be to do with TB as I use only AMD machines. Screen flashing like that is the upstream port forcefully power cycling the device as a hard reset.

Can you confirm (a) this is reproducible on the English build (not multilingual) of 2.17, (b) test on 2.16 to check it doesnt occur.

Would be good to try and make a guess as to the issue, as I dont have any thunderbolt capable devices to test on available at the moment.

dmitrygribenchuk commented 2 years ago

Hello. I have the same issue with Lenovo E14 (Intel Core) and plugin into type C socket. I use a Ubuntu 20.04 on my laptop. Looks like a boot loop. I found it on 2.17 Also have it on 2.18, 2.16 RC2, 2.15 RC1. Check the cable and socket on my phone - quick charge works correctly. Connect to another power supply (or USB port of this laptop) - all working fine.

UPD: I check it on 2.15 - all working fine

https://user-images.githubusercontent.com/15670247/160390060-d5ac466f-cea7-46ae-b027-ce8752f0cc4d.mp4

dmitrygribenchuk commented 2 years ago

UPD. All working fine on 2.15 IMG_20220421_175259

adokitkat commented 2 years ago

Any update on this please?

Ralim commented 2 years ago

I have not been able to reproduce the issue. Further diagnostics would require a pd trace of what the laptop is rejecting.

Most likely cause is the laptop is trying to get the Pinecil to negotiate something that it's refusing to.

dmitrygribenchuk commented 2 years ago

@Ralim I can provide my laptop via Anydesk to investigate this issue for example.

Ralim commented 2 years ago

It requires hardware to capture the USB PD transaction that your device is rejecting.

cbagwell commented 2 years ago

I am seeing same reboot behavior on a 2018 MacBook Air USB-C. It wouldn't reboot when hooked to laptop when using stock Pinecil firmware but started rebooting after upgrade to 2.18.

Similar behavior as videos but I do not get the double blink of first video and just a reboot every 1s. Voltage toggles between 5.0V and 5.1V. If I hold + button, I see it print PD State 6 just long enough to read and then switches to state 11. That print lasts about about 0.5 second and then reboots.

I upgraded my firmware because the stock firmware would constantly reboot when using my 30W MacBook Air power adapter and that was much more importable issue for me to solve; and it did solve it btw.

Ralim commented 2 years ago

Solving compatibility to the macbook chargers is what happened before these issues with thunderbolt usb-c ports showed up. I haven't been able to borrow a macbook to test this with so I dont have any further information on this at the moment.

damex commented 2 years ago

It requires hardware to capture the USB PD transaction that your device is rejecting.

what hardware is needed for that and what are we looking for? could 'usb tester' like https://www.chargerlab.com/power-z-kt001-usb-power-tester-with-pd-qc-trigger-and-mfi-identification/ suffice? or we need something else? (I will need to get something compact and obtainable from Aliexpress)

BF3000 commented 2 years ago

Pinecil v1 updated to 2.19. Constantly reboot itself after 10s in qc or simple usb 5v modes. Work in qc mode if I enable tip heating, until heating stops . Work normally with pd or barrel jack.

BF3000 commented 2 years ago

Looks like Power pulse 0.2w or higher can partially fix the problem.

Ralim commented 2 years ago

@BF3000 That sounds more like a power supply issue. What power adapter are you using?

BF3000 commented 2 years ago

Baseus GaN 65w One of the best available. And the problem is, it work the same way if connected to PC. Looks like my PInecil constantly wakes itself with that option.

River-Mochi commented 1 year ago

My Lenovo Legion 5P laptop, both of the USB-C ports cause pinecil to reboot continuously so I can not use them to do firmware updates. Solution: I have to use the USB-A ports on the laptop to update Pinecil V2. Another Pine64 member reported the same behavior on the exact same laptop.

Ralim commented 1 year ago

@River-Mochi

Can you capture the USB PD traffic please for a failed negotiation?

River-Mochi commented 1 year ago

Can you capture the USB PD traffic please for a failed negotiation?

  1. KM002 software and firmware is updated now so it's slightly different from past. Legion 5P reboots pinecil constantly if plugged into the C port so it should not take long for log to catch it I think.
  2. could you tell me what settings would be best for "Data Recorder" mode? I'm still a novice on this analyzer tool.
  3. Do you also want the PD Analyzer recorded which is separate?

question 2 (Data Recorder settings):

image

question 3 (PD Analyzer view: sample image and Not from the Legion 5P laptop)

image

Ralim commented 1 year ago

Only need the raw PD messages; which show in the PD analyzer tab.

Patronics commented 1 year ago

I'm getting the same issue with my M1 Macbook Pro's USB C connection, sometimes (but not always) when plugging it in. For me I didn't see this issue when first plugging it in ((with firmware 2.20 preinstalled), but that may have just been the randomness since it doesn't always happen). I tried both updating to 2.21 and to 2.22 RC2, the issue was the same on both of them.

Plugging it in while holding - to do the update seems to consistently work, at least (and after reinstalling the firmware update the interface is usable). The USB C cable I'm using is 6 feet long, but the pinecil (with "detailed idle screen" enabled) reports 5.2 volts so it doesn't seem to be a voltage drop issue.