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BufferOverflowException when calling permissionData() in EMA #77

Closed umernalla closed 5 years ago

umernalla commented 6 years ago

I have a client developer who has been developing an EMA Java application for past few months and been using version emaj3.1.0.E1 - which was the latest version at that time. They have been doing UAT testing for a while with 1-2k instruments and all has been fine. Today they increased the instrument list to 8k, for final testing in readiness for going into Production soon. They have started seeing the following exception on random occasions (i.e. not linked to a particular instrument) when they call RefreshMsg permissionData()

java.nio.BufferOverflowException: null at java.nio.Buffer.nextPutIndex(Buffer.java:521) ~[na:1.8.0_111] at java.nio.HeapByteBuffer.put(HeapByteBuffer.java:169) ~[na:1.8.0_111] at com.thomsonreuters.ema.access.Utilities.copyFromPool(Utilities.java:256) ~[ema-1.1.E1.jar:emaj3.1.0.E1.all.rrg] at com.thomsonreuters.ema.access.RefreshMsgImpl.permissionData(RefreshMsgImpl.java:132) ~[ema-1.1.E1.jar:emaj3.1.0.E1.all.rrg]

Is / was this a know issue?

I don't see any mention on here or in the EMA README for v3.2 of permissionData() related exceptions.

They are reluctant to upgrade to v3.2 unless it has been definitely fixed in the release.

Thanks,

JimCarroll64 commented 6 years ago

This does not appear to be a known issue. It is being investigated. We will contact you for additional information if necessary.

vlevendel commented 5 years ago

@umernalla Based on your communication with Premium support, closing this for now. If there is further activity or if this is reproducible, please reopen.