RoboTutorLLC / RoboTutor_2020

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Bug report FREEZE after activity finished (Version 3.5.0.1) #114

Open RTBagamoyo opened 1 year ago

RTBagamoyo commented 1 year ago

Date: 2022/10/13, 11:14 Tablet: 955

A child just finished an activity (I am pretty sure it was the car-activity), the screen turned grey and got stuck. We were unable to navigate forwards or backwards, until a notification saying "RoboTutor stopped responding" appeared. The app closed, then it was relaunched and it worked again.

@JackMostow @chiayen0119 @RTBagamoyo

JackMostow commented 1 year ago

Good report -- tablet and time will enable us to find the logs. In fact doing so might be worth automating. We'll need the version too. We can look it up from the tablet but it would be better to include in the issue title.

RTBagamoyo commented 1 year ago

The tablet name is 955 with version 3.5.0.1 and the activity got stuck on 2022/10/13 at 11:14.

RTBagamoyo commented 1 year ago

I am afraid I do not fully understand - should I include the issue title somewhere else too?