RocketChat / Rocket.Chat.Electron

Official OSX, Windows, and Linux Desktop Clients for Rocket.Chat
https://rocket.chat/
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[Ubuntu] Rocket Chat snap client crashes when joining Jitsi call #2907

Open shum16 opened 2 weeks ago

shum16 commented 2 weeks ago

I'm experiencing the same problem now, as described in the related issue. This happens with a purely fresh installation: RocketChat Server: 6.9.2 Jitsi Server: 2.0.9457 Ubuntu snap RocketChat Client: 3.9.14 (ubuntu 22.04)

The app crashes when joining the call: image

Originally posted by @shum16 in https://github.com/RocketChat/Rocket.Chat.Electron/issues/2226#issuecomment-2180395144

jeanfbrito commented 2 weeks ago

Please update the snap to version 4.0 and tell me what happens.

shum16 commented 1 week ago

Still the same with version 4.0..

jeanfbrito commented 1 week ago

Please test on our server open.rocket.chat and open a jisti call using the command /jitsi.

On Sat, Jun 22, 2024 at 11:06 AM Kirill @.***> wrote:

Still the same with version 4.0..

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shum16 commented 1 week ago

It's working fine with your server. Maybe you have another jitsi version... My rocketchat-jitsi setup works without problems with android and web apps. Only the snap one has troubles.