Zoom app not updating status when the meeting ends

[serinaqin]

Description:

Steps to reproduce:

1. Add zoom app to the RC workspace
2. Start a zoom meeting in a room
3. End zoom meeting from the zoom client, and then go back to the room

Expected behavior:

The Zoom app should update the status accordingly. Eg. displaying a text like "Meeting ended" or "Host ended the meeting" ### Actual behavior:

The zoom app keeps displaying "Call ongoing"

Server Setup Information:

• Version of Rocket.Chat Server: 6.7.0-develop
• Operating System: macOS Sonoma
• Deployment Method: Deployed on local macOS
• Number of Running Instances:
• DB Replicaset Oplog:
• NodeJS Version: 14.21.3
• MongoDB Version: 4.17.1

Client Setup Information

• Desktop App or Browser Version: 6.7.0-develop
• Operating System: macOS Sonoma

Additional context

Relevant logs:

[arjunrathod91]

Hii @serinaqin, hope you are doing well. I want to participate in Gsoc and for that reasone i want to contribute. I would like to work on this issue. Can you please assign me this issue ?

[Garvanand]

We can follow some ways to rectify or to narrow down to the root cause of the issue such as:

->Try ending Zoom meetings from different clients or devices to see if the issue is consistent across all scenarios. This can help pinpoint whether the problem is specific to certain conditions or configurations. ->We can Double-check the settings and configurations of the Zoom app integration in your Rocket.Chat workspace. Make sure that the integration is properly set up and configured to receive status updates from Zoom.

Kindly Assign the issue to me so that I can dig deeper into it for finding a resolution and raise a PR.

[Visbhavesh]

I wanted to work in thus issue please allow me to work on this issue.

[dossantg]

It's the same for Jitsi and BigBlueButton integration.

[fulopattila122]

In our case the behavior is the same with the Google Meet provider: