Initial platform download failed

[ajnasaboobacker]

The initial platform download is not working for me.

From the log i can see the below:

Error: Could not start audioWhisper

[Sharrnah]

Do you use adguard?

Can you try disabling it temporarily?

My guess is that the Adguard certificate has some issue. You could also try to reinstall the certificate of adguard.

[ajnasaboobacker]

It worked after connecting a VPN for downloading..

But now the issue is i am getting an error "MiniAudio: Permission denied"

[Sharrnah]

That sounds like an issue with getting the audio device. Do you get that error already when Audio Devices are set to "Default" ?

Possible reasons / solutions:

• Your Antivirus / Firewall is blocking Apps from accessing the selected microphone. Try to give permissions to the Application in your firewall.
• You selected the wrong Audio Device for either Input or Output.
  • Try a different audio device and see if the error does not appear for the other device.
• Try to change to the MME Audio API. (This one does not support Loopback devices though, so depending on your usecase you might need VoiceMeeter)

[ajnasaboobacker]

Yes, This is showing the same error when devices are set to "Default"

I validated the firewall and nothing seems to be blocking.

It is same for all the devices listed, same error.

[ajnasaboobacker]

attaching the log file here.

log.txt

[Sharrnah]

Have you tried switching to the MME Audio API?

According to your Log you first get the error "Invalid sample rate" where MME is way less specific since in my testing provides already the correct sample_rate to the application. Whereas in WASAPI i have to resample myself.

(Still odd that it does not just resample but completely crashes, even after using the sample_rate that the audio device claims to use. 🤔 )

Could you also maybe provide a list of your audio devices? Maybe it is some form of naming conflict.

[ajnasaboobacker]

This is what i see when i select MME.

List of audio devices:

[Sharrnah]

Thank you.

Except the MIDI devices i don't see anything out of the ordinary (compared to my list). I would not expect that MIDI devices are considered by the audio library though.

But the error when switching to MME is a bit different and might tell that it is not able to use the audio output device.

• Which of the shown audio devices is your windows default?
• Do you maybe have something running in the background which already uses the audio device?
• Can you try and manually select your correct audio output device in the Whispering Tiger Profile while using the MME Audio API?
• Can you check if you allowed apps to access your microphone in the windows settings?

And sorry about trying these things as i am just guessing currently what might be the issue here.