If you go to manage items, and click "Times Bought", you're taken to a list of all the users who have bought the item.
However, from that list I have one user who has bought the item, and does not appear in the list above.
If I go to that user's profile in store and look at his items, he does indeed have the item according to his "Items" tab, and their item works in-game.
Edit: Shortly after I noticed my TF2 server was stalling for a bit on map changes and every time something database related happen the game would lag-freeze for a few seconds. The server's fine now. I'll check the webpanel later.
If you go to manage items, and click "Times Bought", you're taken to a list of all the users who have bought the item.
However, from that list I have one user who has bought the item, and does not appear in the list above.
If I go to that user's profile in store and look at his items, he does indeed have the item according to his "Items" tab, and their item works in-game.
Edit: Shortly after I noticed my TF2 server was stalling for a bit on map changes and every time something database related happen the game would lag-freeze for a few seconds. The server's fine now. I'll check the webpanel later.