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Tizra / Tizra-Customer-Tracker

Bug/Enhancement tracking for Tizra publisher project
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User from Puerto Rico unable to make a payment #370

Open orangedrink opened 9 years ago

orangedrink commented 9 years ago

I received this email from a user who is unable to complete their purchase on the SMRP site. Please let me know if tyhere is anything we can do to help this person. Thanks!

Subject: Technical Support [494]

Name: Edwin Corujo Email: corujoe@yahoo.com Phone Number: (787) 342-8952 What web browser are you using? IMPORTANT: Make sure to include the version.: Safari for Iphone 5S What version of Acrobat Reader do you have?: Pick a version Describe in further detail what site error you are experiencing so we can help fix it.: I'm trying to >Purchase SMRP Guide to the CMRP BoK and I can't input Puerto Rico neither as state nor a country. Therby, I can't complete the purchase. Please advise how to proceed. Job Number: 49259 Product Type: 4 Website (if applicable): http://smrp.tizrapublisher.com

orangedrink commented 9 years ago

Please let me know what I can tell him. Thanks!