button doesn't appear

[julienfontalvie]

My close button doesn't appear... why ?

[squadette]

Internet is full of tutorials on how to properly report bugs.

Please read couple of them and reopen issue, if it would be still relevant at that point.

Thank you!

[julienfontalvie]

Hi! I'm beginner on Redmine, I've tried to find a tutorial with google but against you said, it's not full of clear tutorial on how to properly report a bug. My request on google was "Redmine, plugin how to report a bug" and some alternate requests around these keywords. So, even I'm beginner could you find for me a tutorial and I'll follow it.

Thank you!

[squadette]

It doesn't have anything to do with redmine or plugins.

http://catb.org/~esr/faqs/smart-questions.html http://www.chiark.greenend.org.uk/~sgtatham/bugs.html

Thank you,

[julienfontalvie]

OK, I've read it. I agree with these "how to report a bug?"

So, first of all, HAPPY NEW YEAR! :)

Here is the proof I've installed the plugin:

http://imageshack.us/f/41/listst.png/

But maybe it is not well installed and that's why the button doesn't appear :

http://imageshack.us/photo/my-images/545/noclose.png/

To install this plugin, I've done these steps:

• copy paste via WINSCP in redmine's plugins folder
• run "RAILS_ENV=production rake db:migrate_plugins" in redmine's plugin folder
• restart redmine

What's wrong?

Thanks for your support.

[akzhan]

Please extract plugin strictly in location named vendor/plugins/redmine_close_button

It does matter.

[julienfontalvie]

Hi !

It's that I've done! :)

I followed your "installation instructions" written here : https://github.com/Undev/redmine_close_button

it's still doesn't work... :(

[akzhan]

Have You a right to close that ticket? "Close" button appears only on these tickets that's can be closed by yourself.

[akzhan]

Any news?

[julienfontalvie]

Yes, I'm manager of the project so I have the right to close the ticket.

[akzhan]

Denis V. Razumovsky has been researched that our plugin is not compatible with Redmine 1.3 and above.

Will be fixed by #18.

[julienfontalvie]

OK, cool!

Do you have any deadline about the new version? Would you be kind to let me know when this plugin is up to date?

Thank you.

[akzhan]

There is no deadline. I still wait for Dmitry because he wants to create VM with Redmine 1.3 to show me this case.

[akzhan]

And, anyway, pull requests are welcome.

[akzhan]

Looks like compatibility with Redmine 1.3.x now reached.

[julienfontalvie]

I've just installed it... still doesn't work for me...

[akzhan]

Hm. Can you create test installation that should be visible outside or create VM image or simply database with test data?

[julienfontalvie]

Thank you for your support. It's actually a VM so I can send it to you but I must remove all tickets inside and change all passwords because of confidential policy. Is it easy to do?

[akzhan]

Issues can be deleted by

script/console production

Issue.destroy_all

[Reecon]

Hi, i had the same problem. It seems the issue is that the root path to redmine is configured wrong somewhere so the plugin_assets can't be found. i found a solution somewhere that solved it by adding a symlink to the public redmine folder that points to /var/cache/redmine/default/plugin_assets.

i don't know if that's a good and clean way to fix it, but it's at least a workaround.

[ghost]

I have the same problem: after installation, the button does not show up (RedMine 1.3.0). Is there a fix for this?

[akzhan]

Are you installed it into vendor/plugins/redmine_close_button ?

[ghost]

That's right. I note that the ReadMe says it is compatible with 1.3.1. I am on 1.3.0. Is it an issue? I don't see the plugin listed in the Admin > Plugins section neither. So it does not seem to recognized by RedMine in my installation.

[akzhan]

Have you restarted Redmine? It is used in production with Redmine from 0.9 to 1.4.

[ghost]

I had restarted RedMine. I re-installed the plugin this morning from scratch and it is working properly. Thanks for the support.