remote control and dashboard service control

[mdragusu]

I am trying to use dashboard commands with ros2. The driver is working fine and connected to the UR5e but when I try to: ros2 service call /dashboard_client/play std_srvs/srv/Trigger I get:

requester: making request: std_srvs.srv.Trigger_Request()

response:
std_srvs.srv.Trigger_Response(success=False, message='Command is not allowed due to safety reasons, please switch robot to Remote Control mode and reconnect to port 29999')

Connection seems to be there dashboard 1843981 root 18u IPv4 2848002 0t0 TCP :41800->:29999 (ESTABLISHED)

And the robot is in remote control

when trying to do the same with socket commands I get:

Received from server: Connected: Universal Robots Dashboard Server

Received from server: Command is not allowed due to safety reasons, please switch robot to Remote Control mode and reconnect to port 29999

Is there something that I am missing?

[destogl]

@mdragusu did you exactly followed the instruction in "Hardware Setup" section?

[mdragusu]

Yes those steps were followed, I installed the external control urcap file maybe this can help prove it?

ls ~/GUI/bundle/urcaps/com.fzi.externalcontrol-1.0.5.jar 
/root/GUI/bundle/urcaps/com.fzi.externalcontrol-1.0.5.jar

Also the external control under Robot program works well, since I can run the provided ros2 test samples and the robot moves.

[urrsk]

And the robot is in remote control

@mdragusu Actually, when looking at the screen dump, I can see that you have allowed it to go into remote control. But you are still in local mode. You need to click in right upper corner and change it from local to remote. Maybe also see: http://help.universal-robots.com/SW_5_11/UR10e/Content/from-tex/software_manual/g5_sections/hamburger_menu_g5/settings_en.htm

[mdragusu]

That was it, thank you. I missed that button.