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Crownfall Token Disappeard when purchasing in Crownfall store #16750

Open MadzTeksuo opened 7 months ago

MadzTeksuo commented 7 months ago

Description

Hi as per the description, i'm trying to buy the Arcana but the crownfall tokens 10x for discount was gone. kindly help me on this one.

Here's my Steam ID : https://steamcommunity.com/id/elphelt_/

please HAAAAAAAAALP!

Example Match ID (and possibly Timestamp)

No response

Screenshots

image

ggfht commented 7 months ago

the same situation, I wanted to buy a "researcher's kit", the coins were written off, but the kit was not credited https://steamcommunity.com/profiles/76561198232369972/ Скриншот 24-04-2024 103855

astianafif commented 7 months ago

same here, i wanted to purchase pathfinder pack and it said failed but my discount coin is gone https://steamcommunity.com/id/astianafif2/ Screenshot_4 then i check my inventory history the coins is used image

game-rest commented 7 months ago

Having the same problem.

After activating the token, and trying to purchase pathfinders pack: there was a loading icon, a message for a failed transaction.

Token was consumed, but nothing has its price reduced anymore

HeXxxxxxxxx commented 7 months ago

Same here, want to get 9 treasure chests - when added money to steam balance -> coins gone, money still on acc and nothing bought

HeXxxxxxxxx commented 7 months ago

Fixed