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ValveSoftware / Proton

Compatibility tool for Steam Play based on Wine and additional components
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Avatar: Frontiers of Pandora™ (2840770) #7843

Open NTMan opened 5 months ago

NTMan commented 5 months ago

Compatibility Report

System Information

I confirm:

steam-2840770.zip

Symptoms

The game crashes immediately after launch.

Reproduction

Always.

Chevek commented 5 months ago

I confirm it, tried proton experimental.

retowyss commented 5 months ago

Also crashing on launch for me on every Proton version I've tried.

6.8.0-76060800daily20240311-generic Mesa 24.0.3

LiamDawe commented 5 months ago

Trying with Proton 9 and also a no-go here on desktop:

steam-2840770.zip

Proton Experimental also a no-go:

steam-2840770.zip

That's on Kubuntu 24.04, Mesa 24.0.6

Also tried Proton Experimental with Mesa 24.1.1 and no-go as well: steam-2840770.zip

robotman40 commented 5 months ago

This is odd considering thay the Ubisoft Launcher version worked fine in the past

Saancreed commented 5 months ago

This looks like something of interest from the logs:

2165.492:0128:012c:trace:loaddll:build_module Loaded L"C:\\Program Files (x86)\\Steam\\gameoverlayrenderer64.dll" at 0000000180000000: native
2165.492:0128:012c:fixme:steamclient:manual_convert_Set_SteamAPI_CCheckCallbackRegisteredInProcess_func_156 not implemented!
2165.538:0128:012c:warn:seh:dispatch_exception backtrace: --- Exception 0xc0000005.

I guess Proton's SteamAPI wrapper / lsteamclient needs an update here?

gofman commented 5 months ago

The game should start in the just updated Proton Experimental ([bleeding-edge] branch). I didn't check the actual gameplay beyond starting the game.

FWIW, lsteamclient is unrelated here.

Chevek commented 5 months ago

Tested proton experimental and it works now. Thank you!

Remaining issue: the game does not close properly. Steam sees it running.

Sterophonick commented 5 months ago

Remaining issue: the game does not close properly. Steam sees it running.

That might be because of Ubisoft Connect, since it's still a process running under Steam. This happens with other games using the launcher

Zahrun commented 5 months ago

Yes, you can then close the Ubisoft Connect launcher from the systray with right click --> Quit

mcondarelli commented 5 months ago

Sorry being dense, I seem unable to start game at all, actually it seems Ubisoft Connect game launcher is not started (it works OK with other games, I just retested A.C. Odyssey which I still have installed).

I manually set "compatibility" to "experimental" but nothing changed (unsurprisingly as "experimental" is my default).

I got a very long (>150M) log file (I can post it, if deemed useful).

First fixme/warn entries are: ``` mcon@cinderella:~$ grep -e ':warn:' -e ':fixme:' steam-2840770.log 9511.287:0060:006c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005 9512.236:0060:006c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005 9512.237:0060:006c:warn:seh:dispatch_exception RPC_S_SERVER_UNAVAILABLE exception (code=6ba) raised 9512.239:0060:006c:warn:seh:dispatch_exception RPC_S_SERVER_UNAVAILABLE exception (code=6ba) raised 9512.241:0060:006c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005 9512.242:0060:006c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005 9512.244:0060:006c:warn:seh:dispatch_exception RPC_S_SERVER_UNAVAILABLE exception (code=6ba) raised 9512.246:0060:006c:warn:seh:dispatch_exception RPC_S_SERVER_UNAVAILABLE exception (code=6ba) raised 9512.392:0060:008c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005 9512.402:0060:008c:fixme:xinput:pdo_pnp IRP_MN_QUERY_ID type 5, not implemented! 9512.407:0060:008c:fixme:xinput:pdo_pnp IRP_MN_QUERY_ID type 5, not implemented! 9512.409:0060:008c:warn:seh:dispatch_exception RPC_S_SERVER_UNAVAILABLE exception (code=6ba) raised 9512.412:0060:008c:fixme:xinput:pdo_pnp IRP_MN_QUERY_ID type 5, not implemented! 9512.414:0060:008c:fixme:xinput:pdo_pnp IRP_MN_QUERY_ID type 5, not implemented! 9512.416:0060:008c:warn:seh:dispatch_exception RPC_S_SERVER_UNAVAILABLE exception (code=6ba) raised 9513.447:00d0:00d4:warn:seh:dispatch_exception RPC_S_SERVER_UNAVAILABLE exception (code=6ba) raised 9513.713:010c:0110:fixme:oleacc:find_class_data unhandled window class: L"#32769" 9513.713:010c:0110:fixme:uiautomation:uia_get_providers_for_hwnd Override provider callback currently unimplemented. 9513.713:010c:0110:fixme:uiautomation:default_uia_provider_callback Default ProviderType_NonClientArea provider unimplemented. 9513.720:010c:0110:fixme:oleacc:find_class_data unhandled window class: L"#32769" 9513.721:010c:0110:fixme:uiautomation:base_hwnd_fragment_get_FragmentRoot 000000000137BAC8, 000000000021F9D0: stub! 9513.721:010c:0110:fixme:uiautomation:base_hwnd_fragment_GetEmbeddedFragmentRoots 000000000137BAC8, 000000000021F9E0: stub! 9513.730:0020:0024:fixme:steam:setup_steam_registry Game language "english", defaulting LC_CTYPE / LC_MESSAGES to en_US.UTF-8. 9515.149:0128:012c:warn:debugstr:OutputDebugStringA "[S_API] SteamAPI_Init(): Loaded 'C:\\Program Files (x86)\\Steam\\steamclient64.dll' OK.\n" 9515.149:0128:012c:warn:seh:dispatch_exception "[S_API] SteamAPI_Init(): Loaded 'C:\\Program Files (x86)\\Steam\\steamclient64.dll' OK.\n" 9515.167:0128:012c:fixme:steamclient:manual_convert_Set_SteamAPI_CCheckCallbackRegisteredInProcess_func_156 not implemented! 9515.195:0128:012c:warn:seh:dispatch_exception backtrace: --- Exception 0xc0000005. 9515.195:0128:012c:warn:seh:dispatch_exception EXCEPTION_ACCESS_VIOLATION exception (code=c0000005) raised 9515.195:0128:012c:warn:unwind:virtual_unwind exception data not found in L"afop.exe" 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA0093: L"ntdll.dll" + 0000000000060093. 9515.195:0128:012c:warn:seh:dispatch_exception backtrace: --- Exception 0xc0000005. 9515.195:0128:012c:warn:seh:dispatch_exception EXCEPTION_ACCESS_VIOLATION exception (code=c0000005) raised 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF7516C: L"ntdll.dll" + 000000000003516C. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9515.195:0128:012c:warn:unwind:virtual_unwind exception data not found in L"afop.exe" 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA0093: L"ntdll.dll" + 0000000000060093. 9515.195:0128:012c:warn:seh:dispatch_exception backtrace: --- Exception 0xc0000005. 9515.195:0128:012c:warn:seh:dispatch_exception EXCEPTION_ACCESS_VIOLATION exception (code=c0000005) raised 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF7516C: L"ntdll.dll" + 000000000003516C. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF7516C: L"ntdll.dll" + 000000000003516C. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9515.195:0128:012c:warn:unwind:virtual_unwind exception data not found in L"afop.exe" 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA0093: L"ntdll.dll" + 0000000000060093. 9515.195:0128:012c:warn:seh:dispatch_exception backtrace: --- Exception 0xc0000005. 9515.195:0128:012c:warn:seh:dispatch_exception EXCEPTION_ACCESS_VIOLATION exception (code=c0000005) raised 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF7516C: L"ntdll.dll" + 000000000003516C. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF7516C: L"ntdll.dll" + 000000000003516C. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF7516C: L"ntdll.dll" + 000000000003516C. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9515.195:0128:012c:warn:unwind:virtual_unwind exception data not found in L"afop.exe" 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA0093: L"ntdll.dll" + 0000000000060093. 9515.195:0128:012c:warn:seh:dispatch_exception backtrace: --- Exception 0xc0000005. 9515.195:0128:012c:warn:seh:dispatch_exception EXCEPTION_ACCESS_VIOLATION exception (code=c0000005) raised 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF7516C: L"ntdll.dll" + 000000000003516C. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF7516C: L"ntdll.dll" + 000000000003516C. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF7516C: L"ntdll.dll" + 000000000003516C. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF7516C: L"ntdll.dll" + 000000000003516C. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9515.195:0128:012c:warn:unwind:virtual_unwind exception data not found in L"afop.exe" 9515.195:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA0093: L"ntdll.dll" + 0000000000060093. 9515.195:0128:012c:warn:seh:dispatch_exception backtrace: --- Exception 0xc0000005. 9515.195:0128:012c:warn:seh:dispatch_exception EXCEPTION_ACCESS_VIOLATION exception (code=c0000005) raised ```
Then the backtrace continues to grow till a final: ``` ... 9527.363:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA6DF4: L"ntdll.dll" + 0000000000066DF4. 9527.363:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF8167B: L"ntdll.dll" + 000000000004167B. 9527.363:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF84077: L"ntdll.dll" + 0000000000044077. 9527.363:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFF4F266: L"ntdll.dll" + 000000000000F266. 9527.363:0128:012c:warn:unwind:virtual_unwind exception data not found in L"afop.exe" 9527.363:0128:012c:warn:seh:virtual_unwind backtrace: 00006FFFFFFA0093: L"ntdll.dll" + 0000000000060093. 9527.363:0128:012c:warn:seh:dispatch_exception backtrace: --- Exception 0xc0000005. 9527.363:0128:012c:warn:seh:dispatch_exception EXCEPTION_ACCESS_VIOLATION exception (code=c0000005) raised 9527.363:0128:012c:warn:seh:dispatch_exception stack overflow 1984 bytes addr 0x6ffffff9d494 stack 0x20840 (0x20000-0x21000-0x120000) ```

It seems to me there's some nested exception runaway finally consuming all memory (32GB), but I'm far from being sure. What should I try?

MattyPixels commented 5 months ago

You need to switch Proton Experimental to the bleeding-edge branch as mentioned before. It's under Properties -> Beta Updates I believe

mcondarelli commented 5 months ago

Thanks, I "solved" by installing a self-compiled Proton (git clone from github). I will try using the precompiled stuff, if I can find the way. Under Proprieties I didn't find anything relevant, just Compatibility -> Force the use of a specific Steam Play compatibility tool -> Proton Experimental (no bleeding-edge, I used my_build instead). Betas seems to concern betas of the game. STEAM SETTINGS -> Compatibility shows same choices as Game -> Compatibility. Any further hint would be welcome. Many thanks for the time being.

MattyPixels commented 5 months ago

I meant in the Properties of Proton Experimental, not the game.

Search for Proton in your Steam Library and in the Properties for Proton Experimental you'll find the option.

mcondarelli commented 5 months ago

Thanks. Found. I'll test it ASAP.

kakra commented 5 months ago

It now starts with the latest Proton Experimental but here are a few issues I'm seeing:

kakra commented 4 months ago

The game freezes after loading into the game from the main menu:

[15240.626546] NVRM: GPU at PCI:0000:01:00: GPU-94de4b2d-e5a4-fd60-a9e3-fd87115fbaef
[15240.626549] NVRM: Xid (PCI:0000:01:00): 109, pid='<unknown>', name=<unknown>, Ch 0000007b, errorString CTX SWITCH TIMEOUT, Info 0x8c078
kakra commented 2 months ago

Still freezes with this kernel log which may be an issue in vkd3d or the nvidia drivers itself (umip can probably be ignored):

[614852.687587] umip_printk: 3 callbacks suppressed
[614852.687589] umip: afop.exe[666547] ip:157665e5f sp:11c668: SGDT instruction cannot be used by applications.
[614852.687591] umip: afop.exe[666547] ip:157665e5f sp:11c668: For now, expensive software emulation returns the result.
[614867.121520] umip: afop.exe[667349] ip:157665e5f sp:11c668: SGDT instruction cannot be used by applications.
[614867.121524] umip: afop.exe[667349] ip:157665e5f sp:11c668: For now, expensive software emulation returns the result.
[614877.579442] umip: afop.exe[667399] ip:160cbee8e sp:1f49cca0: SGDT instruction cannot be used by applications.
[614922.042305] NVRM: Xid (PCI:0000:01:00): 109, pid='<unknown>', name=<unknown>, Ch 000000a0, errorString CTX SWITCH TIMEOUT, Info 0x5c09a

The controller is still not detected, tried with Steam Overlay disabled and enabled. Proton log attached.

steam-2840770.log.gz

kakra commented 1 week ago

Still freezes with this kernel log which may be an issue in vkd3d or the nvidia drivers itself (umip can probably be ignored)

I found that if I disable "dynamic upscaling resolution", the game runs just fine and is stable - no crashes. Looks like NVIDIA doesn't like render resolution switches, no matter if XeSS, DLSS or FSR is used.

To get the controller working, one reliable method is to disconnect and reconnect the controller. The game only randomly detects the gamepad during start by itself. Sometimes, it may just suddenly work. But disconnect and reconnect always fixes the "missing" controller.