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ValveSoftware / VR-Community-Bugs

Repository for VR Bugs reported through tickets and community outreach
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Oculus Rift: Contractors VR: Title freezes upon changing the audio device for the first time. #172

Open KWS-Compat opened 5 years ago

KWS-Compat commented 5 years ago

While playing the title on an Oculus Rift Device, If the user changes the active audio device (ie. switching from Oculus Rift Audio to the PC's Onboard Audio Output), the title will freeze and will no longer respond to user input. This freeze will last indefinitely, forcing the user to restart. This issue only occurs on the first attempt to change the audio device after installation or update. Closing and re-launching the title will cause the issue to no longer occur.

Repro Steps:

  1. Launch Contractors VR
  2. in the PC Audio setting, attempt to change the active audio device. Observe the title freezes.
  3. Close the title.
  4. Re-launch the title.
  5. In the PC Audio setting, attempt to change the active audio device again. Observe that the title no longer freezes.

Repro Rate: 5/5

Expected Result: Title freezes upon changing the audio device for the first time. Actual Result: Audio output changes smoothly to the newly selected device.

Observed Configurations: Observed on CPU: AMD Ryzen 7 1700 Observed on GPU: Radeon R9 Fury Observed on HMD: Oculus Rift

Does Not Occur On: HTC Vive

Build: SteamVR Beta Build: 1.4.18 Title ID: 963930 Title Build: 3861915

KWS-Compat commented 5 years ago

Issue still occurs as written as of SteamVR Beta Version 1.6.8.

KWS-Compat commented 5 years ago

The issue is now occurring on the HTC Vive and the HTC Vive Pro. Upon switching audio device while the title is running, it will cause the title to freezes indefinitely. The user is then required to force close the title.

Builds: SteamVR Beta Build 1.7.4 Title Build: 4096546