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ValveSoftware / VR-Community-Bugs

Repository for VR Bugs reported through tickets and community outreach
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DOTA2 does not display on HMD when launching in Desktop Game Theatre mode #25

Open BPHardware opened 6 years ago

BPHardware commented 6 years ago

Issue - DOTA2 does not display on HMD when launching in Desktop Game Theatre mode

OS / GPU drivers - Windows 10 Stable (17134), Nvidia 398.82

Steam Client / SteamVR Version - Duplicated with both SteamVR beta and stable builds.

Community Source Links -

https://steamcommunity.com/app/570/discussions/0/1743342383227106901/ https://steamcommunity.com/app/570/discussions/0/1291817208504171815/

Repro Steps -

  1. Launch Steam.
  2. Launch SteamVR
  3. From SteamVR Home launch Dota2
  4. Notice Dota2 doesn't launch and game audio continues to play.

Expected - Dota2 should start in Game Theatre mode when SteamVR is active.

Encountered - Dota2 does not display on HMD when launched using Game Theatre Mode

Notes: Audio will continue to play normally

KWS-Compat commented 6 years ago

We have investigated this issue, Here are our results:

Dota 2

When launching Dota 2 without the VR DLC enabled, the 2D Game Theater does not launch.

Repro Steps:

  1. Launch Steam and navigate to the Dota 2 library page.
  2. Make sure that the "DotaVR" free DLC is not enabled.
  3. Launch SteamVR and launch Dota 2 from either the library, system menu or SteamVR Home.
  4. Verify that the game has launched on the desktop. Observe inside the HMD.

Expected Result: The title launches into the VR Game Theater. Encountered Result: The title launches on desktop but does not launch the Game Theater for VR gaming.

Repro Rate: 5/5

Config Details: The issue appears to be global as it was observed across all hardware, software and HMDs

CPU Tested:

GPU Tested:

HMD Tested:

Build: App: Dota 2 AppID: 570 App BuildID: 3010712

Additional Notes: The community reports that BPHardware have attached to their bug appear to be an entirely separate bug that also occurs. We will be adding that bug as a comment on this issue.

KWS-Compat commented 6 years ago

Dota 2 - DotaVR DLC

When launching Dota 2 with the VR DLC enabled, the application crashes after a few seconds.

Repro Steps:

  1. Launch Steam and navigate to the Dota 2 library page.
  2. Enable the "DotaVR" free DLC.
  3. Launch SteamVR and launch Dota 2 from either the library, system menu or SteamVR Home.

Expected Result: The title launches into VR and the user can go on to spectate matches. Encountered Result: The title launches into VR but crashes after a few seconds.

Repro Rate: 5/5

Config Details: The issue appears to be global as it was observed across all hardware, software and HMDs

CPU Tested:

GPU Tested:

HMD Tested:

Build: App: Dota 2 AppID: 570 App BuildID: 3010712

Additional Notes: Relevant Steam Community reports from the original bug: https://steamcommunity.com/app/570/discussions/0/1743342383227106901/ https://steamcommunity.com/app/570/discussions/0/1291817208504171815/

KWS-Compat commented 5 years ago

The issue was observed to still occur as of SteamVR Beta Build 1.3.16.

Further observation show that when the user launches Dota 2 (without VR DLC) enabled, the title launches on the desktop while the user is returned to a white compositor environment.

When the user launches Dota 2 VR DLC, the application no longer crashes. However, the user cannot select any interactive menu and panels including: hero showcase, join spectator lobby and create spectator lobby. This behavior was described in ticket #129 .

KWS-Compat commented 5 years ago

The issue is still persisting as of: SteamVR Beta Build 1.5.6 App Build ID: 3892039

KWS-Compat commented 5 years ago

The title is displayed without any issue in Game Theater mode. SteamVR Beta Build: 1.7.15 App Build ID: 4175159