[BUG] [SOLVED] XVM not loading crew properly

[Willster419]

SOLVED: see https://github.com/Willster419/RelhaxModpackDatabase/issues/45#issuecomment-569555406

This issue is opened on behalf of roadrunner142 from the relhax forums: https://forums.relhaxmodpack.com/index.php?topic=103.new#new

Describe the bug See picture. It's not showing his crew correctly.

To Reproduce I have not attempted to reproduce yet.

Expected behavior It should display all crew properly

Screenshots

Desktop (please complete the following information):

• OS: Windows 10

Additional context

Logs

pmod.log python.log RelHaxLog.txt

xvm.log

RelHaxSettings.xml.txt lastInstalledConfig.xml.txt

[Arkhorse]

Pretty sure this is a font issue

[Arkhorse]

This is the error... I think:

2019-12-28 11:29:20: [L:024] TypeError: Error #1009: Cannot access a property or method of a null object reference. at com.xfw.infrastructure::XfwViewBase/onBeforePopulate() at com.xfw::XfwUtils/safeCall() at com.xfw.infrastructure::XfwViewBase/onBeforePopulatePrivate() at net.wg.infrastructure.base::BaseDAAPIComponent/as_populate() at net.wg.infrastructure.base.meta.impl::LoaderManagerMeta/viewLoadedS() at net.wg.infrastructure.managers.impl::LoaderManager/onSWFLoaded()

[elektrosmoker]

cannot replicate this one.

• used his lastinstalledconfig
• got into garage and switched tanks without errors (python/xvm)
• found a msg/warning by auxilium in python.log only this line: 2019-12-28 21:30:10.335: WARNING: [Auxilium] An error occurred while reading the mod data from the file: res_mods/configs/BBMods/Auxilium.dat

---

EDIT: cache issue? maybe he should turn on "clear cache"

[Willster419]

hmm. I know auxilium works with crews as well. I'll take a look.

[Willster419]

I ran the V1 installer (gross) with his settings and selection file. No errors from the log file. Launched the game, and it did have to reload once. I know some mods do this. @elektrosmoker @Arkhorse , did that happen to you as well?

I also was unable to replicate the issue, my client loaded in fine (the second time) and all crew members displayed as they should.

@Arkhorse , I tried installing with not installing his fonts, and the issue didn't occur. So we can rule that out.

It's definitely an XVM issue. I would agree with @elektrosmoker , a cache clear first and see if the problem goes away.

[elektrosmoker]

Launched the game, and it did have to reload once.

yes, it loaded twice.

but even if i only use xvm it always loads twice for me. i think i never saw it loading into the game only once, not that i´ve noticed that... which mods are guilty for loading twice? wotmods (mods), script mods (res_mods) or graphical mods (only images)?

[Willster419]

the only ones i remember (besides certain xvm configurations) are goofy's hangman and some audio bank management mod. We don't use the ladder.

I've told the user to try using Relhax V2 and clear cache. We'll see if that helps.

[Willster419]

Update: I found someone else from the modpack email, nuclearguy931, with the exact same issue. Here's his Info:

After downloading/updating the newest updates, I go and update from the XVM website. When I start up the game it does not indicate that I am running the latest version of XVM. The game loading screen shows the pictures the RelHax has added.

Once in the garage, none of the selection I have checked off in the mod pack are working, gold, bond and free XP locker, the crew is not displayed, only a commander that doesn’t change on display no matter what tank I have displayed. When I try to return the crew of the vehicle to the tank it shows that the crew is already there.

In the screenshots I have attached, it’s my American tank commander being displayed even though it’s a Swedish tank in the garage.

[Willster419]

RelhaxModpackLogs_2019-12-28_18-01-56.zip

[Willster419]

also got more info from roaderrunner142

It is definitely XVM as i did an install without XVM checked and everything is fine. I also did an install with just XVM from the XVM site and had the same loss of crew in tanks. I am currently loaded with all the mods except XVM i've used for 6 years and no problems.

So it's 100% at the fault of something with XVM. What I found is that the clear cache option from the modpack was written to match inno setup code back in 2017 from grumpel. it clears all cache, but backs up the game settings prefrences.xml, and the xvm and pmod folders.

Upon looking at the pmod and xvm folders, it looks like they both contain a mix of cache and actual data. I'm going to suggest the following to both users:

1. Fully un-install using the modpack's uninstall button.

2. Delete the xvm folder in C:\Users\{username}\AppData\Roaming\Wargaming.net\WorldOfTanks\xvm

3. Re-sign into the xvm website and remove all account tokens:

4. Then try to install from the xvm website and see if it still works.

[Willster419]

replying again because a user had a similar problem, and just posted on the forums: http://forum.worldoftanks.eu/index.php?/topic/623269-1702-the-relhax-modpack-omc-20-fastest-mods-installer-with-previews/page__st__1000__pid__17488580#entry17488580

So try removing the "mods" and "res_mods" folders (if they exist) in the win32 and win64 folders, that should do it!

[Willster419]

Just confirmed from roadrunner142 that the issue has been solved.

Followed instructions from other user and all problems gone now. Thank you for all your assistance with this matter.

END SOLUTION: delete the "mods" and "res_mods" folders in the win32 and win64 folders. XVM seems to pick them up by mistake and try to use them.