[BUG] 更新时进度条一直显示0.00%，卡在最后一个更新文件不动

[ZWCLD]

Office Tool Plus Version, e.g. 8.1.0.0:

Write down here 10.6.2.0 Operating System, e.g. Windows 10 20H2 or Windows 7 SP1: Write down here Windows 11 23H2 Error description (required): Write down here 更新时进度条一直显示0.00%，卡在最后一个更新文件不动 Reproduction steps (suggested): None Screenshot (suggested):

Additional information (optional): None

[YerongAI]

请问重启程序后是否依然会这样？如果是的话，还烦请提供一下日志：

按下 Ctrl + Shift + P，打开程序命令框，输入 /getlogs 以获取日志。

[buzhuiwen]

请问重启程序后是否依然会这样？如果是的话，还烦请提供一下日志：

按下 Ctrl + Shift + P，打开程序命令框，输入 /getlogs 以获取日志。

Time Type Action Message 2024/1/23 20:29:02 Info Init Registering events. 2024/1/23 20:29:02 Info Init Loading application settings. 2024/1/23 20:29:02 Info Init Loaded 3 value(s). 2024/1/23 20:29:02 Info Init Updating application settings. 2024/1/23 20:29:02 Info Checking envs OS version: Microsoft Windows 10.0.22631 X64. 2024/1/23 20:29:02 Info Checking envs OS language: zh-CN. 2024/1/23 20:29:02 Info Checking envs OS culture: zh-CN. 2024/1/23 20:29:02 Info Checking envs OS region: CN. 2024/1/23 20:29:02 Info Checking envs OS is 64-bit: True. 2024/1/23 20:29:02 Info Checking envs Working directory is D:\Program Files\Office Tool 2024/1/23 20:29:02 Info Checking envs Screen resolution: 3840 x 2160. 2024/1/23 20:29:02 Info Checking envs Primary resolution: 1920 x 1080. 2024/1/23 20:29:02 Info Checking envs Virtual resolution: 1920 x 1080. 2024/1/23 20:29:02 Info Checking envs Current window size: 1440 x 755.5. 2024/1/23 20:29:02 Info Checking envs Current process ID: 15644. 2024/1/23 20:29:02 Info Checking envs Current process architecture: X64. 2024/1/23 20:29:02 Info Checking envs Current process is 64-bit: True. 2024/1/23 20:29:02 Info Init Binding commands. 2024/1/23 20:29:02 Info Init Commands binding done. 2024/1/23 20:29:02 Info Init Temp path is set to C:\Users\buzhu\AppData\Local\Temp\OTP_7068 2024/1/23 20:29:02 Info Init Registering taskbar item. 2024/1/23 20:29:02 Info Init Permission is administrator. 2024/1/23 20:29:02 Info Update Checking updates. 2024/1/23 20:29:10 Info ClientUpdate Application version is higher than required version, skip update. 2024/1/23 20:29:10 Info ClientUpdate Process architecture doesn't match the requirement, skip update. 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\de-de\settings-excel-de.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\de-de\settings-office-de.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\de-de\settings-onent-de.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\de-de\settings-outlk-de.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\de-de\settings-ppt-de.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\de-de\settings-word-de.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\en-us\settings-excel-en.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\en-us\settings-office-en.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\en-us\settings-onent-en.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\en-us\settings-outlk-en.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\en-us\settings-ppt-en.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\en-us\settings-word-en.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\es-es\settings-excel-es.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\es-es\settings-office-es.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\es-es\settings-onent-es.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\es-es\settings-outlk-es.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\es-es\settings-ppt-es.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\es-es\settings-word-es.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\fr-fr\settings-excel-fr.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\fr-fr\settings-office-fr.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\fr-fr\settings-onent-fr.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\fr-fr\settings-outlk-fr.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\fr-fr\settings-ppt-fr.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\fr-fr\settings-word-fr.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\it-it\settings-excel-it.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\it-it\settings-office-it.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\it-it\settings-onent-it.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\it-it\settings-outlk-it.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\it-it\settings-ppt-it.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\it-it\settings-word-it.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ja-jp\settings-excel-ja.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ja-jp\settings-office-ja.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ja-jp\settings-onent-ja.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ja-jp\settings-outlk-ja.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ja-jp\settings-ppt-ja.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ja-jp\settings-word-ja.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ko-kr\settings-excel-ko.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ko-kr\settings-office-ko.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ko-kr\settings-onent-ko.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ko-kr\settings-outlk-ko.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ko-kr\settings-ppt-ko.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ko-kr\settings-word-ko.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\nl-nl\settings-excel-nl.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\nl-nl\settings-office-nl.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\nl-nl\settings-onent-nl.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\nl-nl\settings-outlk-nl.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\nl-nl\settings-ppt-nl.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\nl-nl\settings-word-nl.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\pt-br\settings-excel-pt.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\pt-br\settings-office-pt.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\pt-br\settings-onent-pt.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\pt-br\settings-outlk-pt.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\pt-br\settings-ppt-pt.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\pt-br\settings-word-pt.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ru-ru\settings-excel-ru.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ru-ru\settings-office-ru.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ru-ru\settings-onent-ru.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ru-ru\settings-outlk-ru.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ru-ru\settings-ppt-ru.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\ru-ru\settings-word-ru.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-cn\settings-excel-zh-cn.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-cn\settings-office-zh-cn.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-cn\settings-onent-zh-cn.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-cn\settings-outlk-zh-cn.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-cn\settings-ppt-zh-cn.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-cn\settings-word-zh-cn.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-tw\settings-excel-zh-tw.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-tw\settings-office-zh-tw.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-tw\settings-onent-zh-tw.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-tw\settings-outlk-zh-tw.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-tw\settings-ppt-zh-tw.json 2024/1/23 20:29:20 Info ClientUpdate File can be updated: files\preferences\zh-tw\settings-word-zh-tw.json 2024/1/23 20:29:20 Info Update Update(s) available. 2024/1/23 20:29:20 Info Update Downloading update(s). 2024/1/23 20:45:25 Info Update Triggered by user, checking updates. 2024/1/23 20:46:51 Info Update Triggered by user, checking updates. 2024/1/23 20:46:52 Info Update Triggered by user, checking updates. 我也遇到了，重启一次程序还是这样

[Aracher]

我也遇到了这个问题 希望得到您的帮助

[YerongAI]

已修复，新版本将在这个月的晚些时候发布