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When we send or receive an email wich to field is empty (typically an email sent to Cci addresses), that email is attached to all the contacts, accounts, prospects, etc. of our Yetiforce installation.
It really reduces the usability and utility of the email history module as we have a lot of messages in each account that don't have anything to do with them.
Is there a way to disable the linking of Cci sent emails to accounts ?
Thank you very much,
Regards,
Hello,
When we send or receive an email wich to field is empty (typically an email sent to Cci addresses), that email is attached to all the contacts, accounts, prospects, etc. of our Yetiforce installation. It really reduces the usability and utility of the email history module as we have a lot of messages in each account that don't have anything to do with them. Is there a way to disable the linking of Cci sent emails to accounts ? Thank you very much, Regards,