During testing, when viewing a remote DVR (using DDNS address), normal video
viewing would work well and Search by Time or Event would produce log
results.
Most of the time, entering a Day/Time or selecting a line from the Event
search results would play back the selected, recorded video.
However, intermittently the app would not play back video, instead just
displaying the grid or single channel view as a Gray screen with the Channel
Number(s). Despite this, returning to the normal view would still display
live video with no problems.
This did not occur often, and only occurred when viewing remote DVRs via
their DDNS address.
Request Deeplet test Search by Time/Event extensively with remote DVRs,
perhaps in conditions where network bandwidth is limited at the DVR site, to
see if they can duplicate this result and resolve this intermittent issue.
During testing, when viewing a remote DVR (using DDNS address), normal video viewing would work well and Search by Time or Event would produce log results.
Most of the time, entering a Day/Time or selecting a line from the Event search results would play back the selected, recorded video.
However, intermittently the app would not play back video, instead just displaying the grid or single channel view as a Gray screen with the Channel Number(s). Despite this, returning to the normal view would still display live video with no problems.
This did not occur often, and only occurred when viewing remote DVRs via their DDNS address.
Request Deeplet test Search by Time/Event extensively with remote DVRs, perhaps in conditions where network bandwidth is limited at the DVR site, to see if they can duplicate this result and resolve this intermittent issue.