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abcminiuser / python-elgato-streamdeck

Python library to control the Elgato Stream Deck.
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Can't open streamdeck #112

Closed ifuchs closed 1 year ago

ifuchs commented 1 year ago

I'm trying to run this script https://python-elgato-streamdeck.readthedocs.io/en/stable/examples/basic.html from the docs and getting a cannot open deck. It is a .mk2 model. Should this work?

Found 1 Stream Deck(s).

Traceback (most recent call last): File "/Users/ihf/Desktop/streamdeck.py", line 117, in deck.open() File "/Users/ihf/anaconda3/lib/python3.9/site-packages/StreamDeck/Devices/StreamDeck.py", line 155, in open self.device.open() File "/Users/ihf/anaconda3/lib/python3.9/site-packages/StreamDeck/Transport/LibUSBHIDAPI.py", line 352, in open self.device_handle = self.hidapi.open_device(self.device_info['path']) File "/Users/ihf/anaconda3/lib/python3.9/site-packages/StreamDeck/Transport/LibUSBHIDAPI.py", line 181, in open_device raise TransportError("Could not open HID device.") StreamDeck.Transport.Transport.TransportError: Could not open HID device.

ifuchs commented 1 year ago

I'm not sure what fixed this but I can now open the device and run the Device information example. Can't run the "Basic example" as there would appear to be some image files that are needed.

ifuchs commented 1 year ago

Found the assets. All is working.