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ad-ha / mg-saic-ha

MG SAIC Custom Integration for Home Assistant
MIT License
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unable to login #12

Closed puneethp7h closed 3 weeks ago

puneethp7h commented 1 month ago

Hello,

I am using mg ismart to connect to MG hector petrol suv. But it keeps throwing the following error:

"Failed to authenticate, please check your credentials."

I am sure the username/credentials are fine, because I am able to login to my mobile app.

Please help.

ad-ha commented 1 month ago

Hi,

Do you have special characters on your password? If that's the case, you need to change it on the iSmart app, as the API does not allow special characters.

See #3

puneethp7h commented 1 month ago

Hi, I am not able to set a password without special character in ismart. It says atleast one special character is a must.

ad-ha commented 1 month ago

That's quite odd. Some time ago I could change the password and do not use special characters.

I'm sorry, but I cannot help on that right now. I was checking again and the API does not accept symbols. Let me see if I mind a workaround, but does not seem something easy.

puneethp7h commented 1 month ago

Sure thank you 👍

On Wed, 23 Oct, 2024, 1:44 pm Alvaro Duarte, @.***> wrote:

That's quite odd. Some time ago I could change the password and do not use special characters.

I'm sorry, but I cannot help on that right now. I was checking again and the API does not accept symbols. Let me see if I mind a workaround, but does not seem something easy.

— Reply to this email directly, view it on GitHub https://github.com/ad-ha/mg-saic-ha/issues/12#issuecomment-2431251646, or unsubscribe https://github.com/notifications/unsubscribe-auth/BMKXSTQJ5FMJ2CFI66UTFWLZ45LGNAVCNFSM6AAAAABQM7VPECVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMZRGI2TCNRUGY . You are receiving this because you authored the thread.Message ID: @.***>

ad-ha commented 3 weeks ago

I will close this as it is not an actual issue from the integration, but a bug from the API.

Cheers