ajtruckle / meeting-schedule-assistant-support

Get support for Meeting Schedule Assistant.
https://www.publictalksoftware.co.uk/meeting-schedule-assistant/
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The Toolbar is missing after upgrading to 24.2.2 #20

Closed AutomanRJJ closed 1 year ago

AutomanRJJ commented 1 year ago

Describe the bug After I upgraded to 24.2.2 I now no longer have icons/graphics for each of the sections such as Publisher Database, Calendar Options, Settings and such. They are all blank.

To Reproduce Steps to reproduce the behavior: Upgrade. Uninstall and reinstall.

Expected behavior I expect to have graphics where they were before.

Screenshots

image

Desktop (please complete the following information):

Additional context I tried completely removing the application and the user profile settings under "C:\Users\autom\AppData\Roaming\Meeting Schedule Assistant" and then reinstalled, this did not change the appearance of the icons on the application. This is post 11-2023 security patching cycle.

ajtruckle commented 1 year ago

@AutomanRJJ I am sorry for this issue with the toolbar not displaying. And thanks for the information you have provided and detailing the steps you have taken to fix it.

I know of one other user who has the same issue. Can you please confirming what your display settings are?

I might to provide you with a debug version of the software to see if we can track down the issue.

AutomanRJJ commented 1 year ago

I have 3 monitors, 2 (including the primary monitor) are at 3840x2160 150% Scale Non HDR mode, the 3rd monitor is at 1280x1024 100% Scale.

https://github.com/ajtruckle/meeting-schedule-assistant-support/assets/7985331/b095f194-45d3-46d1-b1fa-711bcba6e677

Rick Jones

ajtruckle commented 1 year ago

@AutomanRJJ Thanks for the extra information. My development PC is using Windows 11 Home, but it has the same build as you reported. And my WebView2 matches yours.

The only thing jumping out at me at the moment is that my configuration is:

So the only thing jumping out at me is the screen resolution being much higher. But if it used to work before … 🤔

ajtruckle commented 1 year ago

@AutomanRJJ I have just noticed that my toolbar image has the wrong dimensions:

image

It is 595 x 587 instead of 288 x 32! I must have corrupted it when I removed the toolbar buttons.

Definitely better now:

image

I have just re-released 24.2.2 on the website. Please manually download and install it. Let's hope this fixes the issue.

AutomanRJJ commented 1 year ago

That was it, the updated version fixed it!

Rick Jones