Open sreevidya-16 opened 1 month ago
Congratulations, @sreevidya-16! 🎉 Thank you for creating your issue for Moksh. Your contribution is greatly appreciated and we look forward to working with you to resolve the issue. Keep up the great work! Should you have any queries or require guidance, do not hesitate to ask.
Hi , I am from Surya Moorthy from CSSOC , is this issue still existing i would like to work on this
Description
Is your feature request related to a problem? Please describe. The current Moksh website lacks an efficient mechanism for real-time user interaction and support. Users may have questions or require guidance while navigating the site, leading to potential frustration and decreased engagement.
Describe the solution you'd like Introducing a chatbot to the Moksh website would provide instant support and answers to users' queries, enhancing their experience. The chatbot can assist in navigating the website, offering personalized recommendations and ensuring users find the information or resources they need quickly.
Describe alternatives you've considered An alternative solution could be adding a comprehensive FAQ section or a ticket-based support system. However, these methods do not offer the immediacy and interactive experience that a chatbot can provide.
Additional Information
Context A chatbot can significantly improve user satisfaction by providing real-time assistance and support, reducing the need for manual intervention and enhancing overall site usability. It can also collect valuable feedback and insights into user behavior, helping to continuously improve the website.
Potential Implementation (optional) The chatbot can be implemented using platforms like Dialogflow or Microsoft Bot Framework. It should be integrated seamlessly into the website's interface and be capable of handling common queries and directing users to the appropriate resources or pages.
Screenshots or Mockups (optional) If applicable, include any screenshots, mockups, or visual representations of the requested feature.
Priority (optional) High
Additional Notes (optional) A well-implemented chatbot can also support multilingual capabilities, catering to a diverse user base and further enhancing accessibility and user experience.
@akshitagupta15june, could you please assign me this issue under GSSOC'24