Closed kmahajan-cadfem closed 9 months ago
RobPasMue
commented
9 months ago Hi @kmahajan-cadfem - can you verify whether you have the following installation on your machine or not?
C:\Program Files\ANSYS Inc\v241\GeometryServiceIf not, this means that the Ansys Geometry Service is not installed. Customers can install it from the Ansys Customer Portal by using the Ansys Automated Installer. That installer should provide you with it.
kmahajan-cadfem
commented
9 months ago @RobPasMue, that folder does not exist on my machine, and using the automated installer is at the moment not an option, because the Ansys Installation is deployed by IT using deployment tools, and as far as I know this is very standard procedure for many companies to use the unified Installer for deployment.
RobPasMue
commented
9 months ago I will have to check how it gets installed in that case using the Unified installer. But if you don't have the previously mentioned folder it means that it has not been installed.
RobPasMue
commented
9 months ago @kmahajan-cadfem you might want to check with your IT as well - maybe your company's deployment tools are disregarding it from the installation.
kmahajan-cadfem
commented
9 months ago I have double checked with IT as well as 2 different colleagues and seems like we are installing full package and yet the GeometryService is excluded, IT is not doing anything specific to exclude this package.
could you check on your side with Unified Installer?
kmahajan-cadfem
commented
9 months ago @RobPasMue, as an additional information our IT uses the flags from following page to deploy Ansys
for structural packet the following flags are used
aview
discovery
spaceclaim
additive
aqwa
autodyn
ansyscust
lsdyna
matcal
mechapdl
motion
sherlock
soundsas
optislang
acad_reader
adinventor_reader
catia5_reader
proe_reader
jtopen
ug_reader
parasolid
solidedge_reader
solidworks_reader
dcs
rsm
scdm_configdiscovery and scdm are part of this list but I could not find any reference to GeometryService in the help page.
I can confirm that GeometryService is already part of the Unified Installer, but will not be installed if the above flags are used.
RobPasMue
commented
9 months ago I just remembered this discussion @kmahajan-cadfem - can you give it a try to the following flag?
https://github.com/ansys/pyansys-geometry/discussions/883#discussioncomment-8229623
geometryserviceI think this was the flag intended for the unified installer. I need to ask the team to properly document it on the Unified Installer docs.
RobPasMue
commented
9 months ago Did you give a try to this @kmahajan-cadfem ?
kmahajan-cadfem
commented
9 months ago I am sorry for late reply, I did forward this info to our IT and they will add this to the list of flags. I think this can be closed here, and you can follow up with documentation team about the help page.
Thanks again for your quick responses
RobPasMue
commented
9 months ago Awesome @kmahajan-cadfem let me close this issue.
I am planning on adding all these caveats to the FAQ section in our docs right away
🔍 Before submitting the issue
🐞 Description of the bug
According to the documentation, if I have installed Ansys Version, 2023 R2 or later, user should be able to do the following
This does not work because there is no
GeometryServicein the unified installer.this means user cannot actually call the headless Geometry Service with
2024 R1, or am I missing some package that is not installed by default?following are details of my installation
📝 Steps to reproduce
💻 Which operating system are you using?
Windows
📀 Which ANSYS version are you using?
2024 R1
🐍 Which Python version are you using?
3.10
📦 Installed packages