aodn-archive / DELETE_ME_go-go-duck

NetCDF aggregation service
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Error emails contain no error message #32

Closed dnahodil closed 10 years ago

dnahodil commented 10 years ago

I was using GoGoDuck fom the RC Portal today. My jobs failed and I received an error email but there was no error message included.

What should happen An error message should have been included in the email.

danfruehauf commented 10 years ago

I think the user should not get any error message unless it's the too many files error.

We are the ones that should receive the email. Ideally go-go-duck should never fail. If it does - we must fix that use case.

About the first one - I didn't quite get to sort out the error codes of go-go-duck but I've discussed it with @jkburges just before I left.

dnahodil commented 10 years ago

When I say it needs an error message basically I mean the email needs to explain in a non-technical way (I'm certainly not expecting any error messages to be included verbatim) so that the user has some reference to what went wrong. It might be that the only specific error message is the one when there are too many files, but there will also need to be some catch-all message for other problems.

dnahodil commented 10 years ago

See #39