search

appsmithorg / appsmith

Platform to build admin panels, internal tools, and dashboards. Integrates with 25+ databases and any API.
https://www.appsmith.com
Apache License 2.0
33.95k stars 3.66k forks source link

[Bug]-[488]:Code Scanner widget cannot scan codes on mobile devices. #18614

Open felix-appsmith opened 1 year ago

felix-appsmith commented 1 year ago

Is there an existing issue for this?

Description

We currently have the Code Scanner widget it's great and can be powerful but however it unfortunately doesn't work well in live environments you can't easily scan codes with your mobile device.

I tried to scan a total of 5 products with different reliefs and with good lighting and none of them was scanned.

Steps To Reproduce

  1. Create an app with the Code Scanner widget.
  2. Save the Scanner result in a table to check if it worked.
  3. Deploy the application to be able to test this on your mobile device.
  4. Scan a product, and you will see how you get nothing.

Public Sample App

https://app.appsmith.com/app/codescanne/page1-6321f46af1091676bd469044

Issue video log

No response

Version

Cloud

Front logo Front conversations

dilippitchika commented 1 year ago

@felix-appsmith can you tell me which were these 5 products? Currently code scanner only works for a set of supported codes - https://docs.appsmith.com/reference/widgets/code-scanner

Without the code format we can't do much

dilippitchika commented 1 year ago

@Nikhil-Nandagopal why is this assigned to us? We are waiting for information from @felix-appsmith. Is there some information you are aware of?

Nikhil-Nandagopal commented 1 year ago

@dilippitchika just because it's an app viewer issue @felix-appsmith could you help with the information requested here?

felix-appsmith commented 1 year ago

Hello @dilippitchika , thank you for your patience, the codes that were tried to be scanned were with a UPC-A format.

dilippitchika commented 1 year ago

Thanks for the information @felix-appsmith can you please add same sample images for us to try this?

dilippitchika commented 1 year ago

Ok it's working for me @felix-appsmith are you scanning on your mobile or on computer?

felix-appsmith commented 1 year ago

Hello @dilippitchika, thank you for your patience, the problem that I am trying to mention is that the product scan does not work from my Samsung device, I am attaching one of the images, so you can test it.

image

dhruvikn commented 1 year ago

Stats

Stat Values
Reach 244
Effort (months) 1