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architecture-building-systems / CityEnergyAnalyst

The City Energy Analyst (CEA)
https://www.cityenergyanalyst.com/
MIT License
197 stars 66 forks source link

Can not install #3654

Closed Justineliv closed 2 weeks ago

Justineliv commented 2 months ago

Screenshot 2024-09-04 at 13 47 35 Describe the bug I have not managed to successfully install the program. I am running MAC intel Sonoma 14.4.1. I downloaded the non-developer CEA software for MAC intel today. After dragging the install to applications and clicking on it, I get the attached message. after a minute. or two of initiation time.

To Reproduce Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behaviour A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Hardware (please complete the following information): MAC OS Sonoma 14.4.1 Intel UHD Graphics 630 1536 MB

ShiZhongming commented 2 months ago

Hi @Justineliv Apologies for the delayed reply, as we are a bit short-staffed before school started. Could click on Show log and send us the log?

ShiZhongming commented 2 weeks ago

Please reopen this issue if needed.