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aws-solutions / qnabot-on-aws

AWS QnABot is a multi-channel, multi-language conversational interface (chatbot) that responds to your customer's questions, answers, and feedback. The solution allows you to deploy a fully functional chatbot across multiple channels including chat, voice, SMS and Amazon Alexa.
https://aws.amazon.com/solutions/implementations/aws-qnabot
Apache License 2.0
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Retrieve current conversation session on refresh #697

Open dangollayan opened 4 months ago

dangollayan commented 4 months ago

When a user refreshes the page, the bot starts a new conversation as opposed to enabling the user to continue from where the conversation was left off. I noticed that the chats history are being retained unless you click the "clear chat"

Is there a way to for the user to continue from the last point of contact or to store session attributes so, if the page is refreshed, the user still have the session attributes

fhoueto-amz commented 4 months ago

Thanks @dangollayan we will look into this and revert back

fhoueto-amz commented 3 months ago

We will analyze this for prioritization and keep you updated. Are you using the lex web ui client or the qna chat bot client?

dangollayan commented 3 months ago

Hi @fhoueto-amz , we are using both, and its happening on both