gaolegao-lx
commented
2 months ago Please upload log through Handy APP, and give us your ticket number
Upload log files through Bambu Handy
Log files from the Bambu printer can be uploaded via Bambu Handy over the network, with an upload speed of around 150 kbps under optimal network conditions.
When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration.
To upload files, go to Me → Support Tickets → Choose the ticket for log upload and proceed with the operation.
walterwongbbl
Bambu Studio Version
01.09.03.50
Where is the application from?
Bambu Lab Official website
OS version
windows 10 recent
Additional system information
No response
Printer
Bambu A1 mini
How to reproduce
Bambustudio network test Test Storage and test storage upgrade
Actual results
Sat Jun 29 20:12:10:test storage start... Sat Jun 29 20:12:10:[test_oss]: url=http://upload-file.bambulab.com Sat Jun 29 20:12:10:test storage failed Sat Jun 29 20:12:10:status=404, body={"error_msg":"404 Route Not Found"} , error=
Sat Jun 29 20:12:29:test storage upgrade start... Sat Jun 29 20:12:29:[test_oss_upgrade]: url=http://upgrade-file.bambulab.com Sat Jun 29 20:12:29:test storage upgrade failed Sat Jun 29 20:12:29:status=404, body={"error_msg":"404 Route Not Found"} , error=
Expected results
I think it should be ok
Project file & Debug log uploads
Sat Jun 29 20:13:56:test bambulab start... Sat Jun 29 20:13:56:[test_bambulab]: url=https://api.bambulab.com/v1/iot-service/api/slicer/resource?name=slicer&version=01.09.03.50&guide_version=00.00.00.01 Sat Jun 29 20:13:56:test bing start... Sat Jun 29 20:13:56:[test_bing]: url=http://www.bing.com/ Sat Jun 29 20:13:56:test http start... Sat Jun 29 20:13:56:test storage start... Sat Jun 29 20:13:56:[test_oss]: url=http://upload-file.bambulab.com Sat Jun 29 20:13:56:test storage upgrade start... Sat Jun 29 20:13:56:[test_oss_upgrade]: url=http://upgrade-file.bambulab.com Sat Jun 29 20:13:56:test plugin download start... Sat Jun 29 20:13:56:test storage download start... Sat Jun 29 20:13:56:[test_oss_download]: url=https://api.bambulab.com/v1/iot-service/api/slicer/resource?slicer/plugins/cloud=01.09.03.00 Sat Jun 29 20:13:56:test bing ip resolved = 2.20.142.187 Sat Jun 29 20:13:56:test bing ok Sat Jun 29 20:13:56:test http ok Sat Jun 29 20:13:56:test bambulab ip resolved = 172.64.152.215 Sat Jun 29 20:13:56:test bambulab ok Sat Jun 29 20:13:56:test storage upgrade failed Sat Jun 29 20:13:56:status=404, body={"error_msg":"404 Route Not Found"} , error= Sat Jun 29 20:13:56:[test_plugin_download]: downloadurl=https://public-cdn.bblmw.com/upgrade/studio/plugins/01.09.03.01/68969899e2/win_01.09.03.01.zip Sat Jun 29 20:13:56:test storage failed Sat Jun 29 20:13:56:status=404, body={"error_msg":"404 Route Not Found"} , error= Sat Jun 29 20:13:57:downloading 5% Sat Jun 29 20:13:57:downloading 10% Sat Jun 29 20:13:57:downloading 10% Sat Jun 29 20:13:57:downloading 15% Sat Jun 29 20:13:57:downloading 20% Sat Jun 29 20:13:57:downloading 20% Sat Jun 29 20:13:57:downloading 25% Sat Jun 29 20:13:57:downloading 30% Sat Jun 29 20:13:57:downloading 30% Sat Jun 29 20:13:57:downloading 35% Sat Jun 29 20:13:57:downloading 40% Sat Jun 29 20:13:57:downloading 40% Sat Jun 29 20:13:57:downloading 45% Sat Jun 29 20:13:57:downloading 50% Sat Jun 29 20:13:57:downloading 50% Sat Jun 29 20:13:57:downloading 55% Sat Jun 29 20:13:57:downloading 60% Sat Jun 29 20:13:57:downloading 60% Sat Jun 29 20:13:57:downloading 65% Sat Jun 29 20:13:57:downloading 70% Sat Jun 29 20:13:57:downloading 70% Sat Jun 29 20:13:57:downloading 75% Sat Jun 29 20:13:57:downloading 80% Sat Jun 29 20:13:57:downloading 80% Sat Jun 29 20:13:57:downloading 85% Sat Jun 29 20:13:57:downloading 90% Sat Jun 29 20:13:57:downloading 90% Sat Jun 29 20:13:57:downloading 95% Sat Jun 29 20:13:57:downloading 100% Sat Jun 29 20:13:57:test storage download ok Sat Jun 29 20:13:57:downloading 100% Sat Jun 29 20:13:57:test plugin download ok
Checklist of files to include