3.2.6- Help Contact Info- Student- Accessibility Fixes - Level A -Consistent Help

[michesmith]

User Story **As a student, I need contact information is listed on pages, in the same location so that I know where to find contact information and who to contact if I have an issue.

Context:

• These issues were uncovered through accessibility audit via CITZ.
• Detailed Spreadsheet for Student s inserted inline and also attached here: 2024_Student Application_Audit.xlsx
• If a web page contains specific help mechanisms, and those mechanisms are repeated on multiple web pages within a set of web pages, they occur in the same order relative to other page content, unless aa change is initiated by the user.

• The Problem No contact information available despite validation warning stating "please contact us". Instead, users are asked to "refer to" various resources without context on who or what is available to contact.

Student Pages Adjust the following Accessibility Criteria for the following pages

• [ ] Start new application
• [ ] My applications
• [ ] Confirm other appropriate pages

Acceptance Criteria -[ ] General Contact Information that says " Department, Phone Number and Email " is listed at [ consistent spot- at the bottom] on every page Any warning or pop up that says "contact us" should include a hyper link to the contact information. The following areas need a hyperlink:

• [ ]
• [ ]

[michesmith]

I will confirm specific contact areas that Rowan. identified