Premium tickets without the premium price.
Features
- Automatically close tickets if the ticket is left empty 30 minutes after creation (will warn after 15m).
- Automatically close tickets if the ticket creator leaves the Discord.
- Automatically close tickets if the creator fails to respond for 48 hours (will warn after 24h).
- HTML transcripts will be sent to your logs channel and to the ticket owner in PMs.
- A reaction panel or commands can be used to open and close tickets.
- Custom bot prefix.
- Add and remove people from tickets.
Setup
- Click here to invite the bot to your server.
-
Create a new private category.
-
Add @BirdTickets
and your support team to the category.
- Set the category with
-setcategory <ticket_category_id>
. You may need to enable developer mode to get the category ID.
- (Optional) Use the
-panel
command wherever you want the panel to be.
- (Optional) Create a transcript channel with
-setlog <channel_mention>
.
- (Optional) Change the prefix with
-setprefix <new_prefix>
.
Support
If you run into any issues or bugs, you can ask for help in the Birdflop Hosting Discord.