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@bisq-network user support issues
https://bisq.wiki/User_support
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Fee reimbursement for trade 15614 and unlock funds #727

Closed wagnersantana closed 3 years ago

wagnersantana commented 3 years ago

Hi, I could nod find my deposit tx id ae16c7b0a3202a42b55f43f57914b4d90f0747c2a884f7242e434b731caca7fa on any block explorer and had to fail the trade after the 4 days period.

I would like to ask for the fee reimbursement and also I need help to unlock to funds I have already deleted the spv file and resynced several times.

Details of the trade below: Contract as json: { "offerPayload": { "id": "15614-c1409c7b-a98e-408e-9263-50378dcd8a32-151", "date": 1608657439462, "ownerNodeAddress": { "hostName": "m5flg6rt5xjpcvbj.onion", "port": 9999 }, "direction": "SELL", "price": 0, "marketPriceMargin": 0.067, "useMarketBasedPrice": true, "amount": 1500000, "minAmount": 1500000, "baseCurrencyCode": "BTC", "counterCurrencyCode": "BRL", "arbitratorNodeAddresses": [], "mediatorNodeAddresses": [ { "hostName": "apbp7ubuyezav4hy.onion", "port": 9999 }, { "hostName": "a56olqlmmpxrn5q34itq5g5tb5d3fg7vxekpbceq7xqvfl3cieocgsyd.onion", "port": 9999 }, { "hostName": "sjlho4zwp3gecspf.onion", "port": 9999 } ],

Thanks in advance.

leo816 commented 3 years ago

please check the format of other fee reimbursement requests and copy it.

wagnersantana commented 3 years ago

image

Bisq version: v1.5.4

Maker: 0a2b008069c4964cc67eadf262619ffa9221d4a1afd7ba29cd36fbc6f20a70b0 Taker: a0dc45117266fed15e7b798586a5d563a500d37238a0f8bfef304824efe65da1 Deposit: ae16c7b0a3202a42b55f43f57914b4d90f0747c2a884f7242e434b731caca7fa Delayed: 7d85cf63cd91cea514fcb2e11d58078d68c3bf09027ed9b57300855bd1cc1ca4

Other notes:

Deleted spv file and resynced a few times. My funds are locked, I need help to unlock them.

Payout BTC Address: 1CUWSgVamTs21zh83ujvB3jbLCEGDTMuar

wagnersantana commented 3 years ago

Hi @leo816 is the format ok now? Please let me know if you need further information. Thanks in advance.

leo816 commented 3 years ago

yes, fee reimbursement will be made soon. If you are referring to your deposit being locked please reach out to our support team on Keybase

leo816 commented 3 years ago

No maker fee was created so no reimbursement is justified, no funds left your wallet.