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bitfocus / companion-module-allenheath-qu

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Allen and Heath Qu Connection not working in Companion 3.0 #18

Open DPalmer-FCB opened 1 year ago

DPalmer-FCB commented 1 year ago

This is not a new request. I couldn't figure out how to add an issue that wasn't a new request. The Allen and Heath Qu-XX connection gives an error in Companion 3.0 when trying to connect.

The name of the device, hardware, or software you would like to control:

What you would like to be able to make it do from Companion:

Direct links or attachments to the ethernet control protocol or API:

DPalmer-FCB commented 1 year ago

This seems to be working now. I tested it today and I could connect from Companion 2.4.2 on one computer, and from Companion 3.0.0 on my MacBook Pro as well as the Windows computer I was originally having the problem with. I done a complete reinstall of both Companion 3.0.0 and OBS Studio (which also had connectivity issues). Apparently one of those also fixed the Qu-32 connection issue. Please consider this resolved.

Fire739 commented 1 year ago

Allen and Heath QU series still wont connect in Companion 3.0 and on. Any updates on when the Allen and Heath modules will be updated.

DPalmer-FCB commented 1 year ago

The connection issue with the QU module was fixed (a fault of the Companion installation, not the Qu module itself). However, at that time I wrote that, I didn't realize that the feedbacks were not working. If you can't bring the whole module up to 3.x (and get rid of the yellow triangle), would you please at least fix the feedbacks so that they work? Thank you! I would be willing to help with testing this. I have a Qu-SB at home and we have a Qu-32 at church.