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bitfocus / companion-module-etc-paradigm

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Not Connecting #8

Open Zmurphy97 opened 11 months ago

Zmurphy97 commented 11 months ago

When adding the module and proper IP address is will not connect or say this operation was aborted.

zerbzman commented 11 months ago

Hey @Zmurphy97,

If you go to the paradigm's web control page, is the url in the following format? http://10.101.10.101/?_=/system Specifically, does the url end in ?_=/system? If so, your Paradigm is on the newer version and is not currently supported. I'm pretty close to supporting version 4 systems but the bugs haven't been worked out yet. I can add you to the list of testers when I release support for version 4 of Paradigm.

If not, let me know and we can continue troubleshooting this.

Zmurphy97 commented 11 months ago

it ends in /system.html

zerbzman commented 11 months ago

Interesting, is your computer connecting to the Paradigm over Wi-Fi or Ethernet?

echalupka commented 11 months ago

@zerbzman can you also add me to the test list? I'm on 5.0.2 here. http://10.101.10.101/?_=/system

Zmurphy97 commented 11 months ago

everything is hardwired

zerbzman commented 11 months ago

Hmm. Ok, thanks. Would we be able to setup a meeting where I could remote in to this computer to further debug the problem?

echalupka commented 11 months ago

Of course. When works for you?

From: Brent Zerbe @.> Sent: Monday, December 18, 2023 11:42:19 AM To: bitfocus/companion-module-etc-paradigm @.> Cc: Eric Davidson @.>; Comment @.> Subject: Re: [bitfocus/companion-module-etc-paradigm] Not Connecting (Issue #8)

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Hmm. Ok, thanks. Would we be able to setup a meeting where I could remote in to this computer to further debug the problem?

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zerbzman commented 11 months ago

Ok great! Can you shoot me an email? My email is my username @gmail.com.

echalupka commented 11 months ago

Done

arobbin2 commented 2 months ago

@zerbzman Any updates on support for 4+ on this module? We are on 5.0.2, would be willing to test beta versions as well! Thanks!

zerbzman commented 2 months ago

@arobbin2 relatively close, can you shoot me an email using the info above? Thanks