Pop-Up Issue - Non asterisklogger.php issue

[maartinpii]

Hi All,

I have installed YAAI module on my CRM following the guide provided by the vendor.

And I do see how asteriskLogger is logging all the calls and infor trough it. I also can use click-to-dial without any problem.

Regarding the issue for which I am opening this case it is because Pop-ups are not working as expected since if I call my extension or if I use the click-to-dial I don't see any pop-up.

However, I can see that call history at "calls" in CRM - and I did check Call Notification button.

While I was troubleshooting it I see the following with the chrome debugger:

Uncaught ReferenceError: Handlebars is not definedYAAI.createCallBox @ callPopups.js:113(anonymous function) @ callPopups.js:81n.extend.each @ sugar_grp1_jquery.js?v=-nz2cs_mmIUTYGdLJTdsSQ:2$.ajax.success @ callPopups.js:75n.Callbacks.j @ sugar_grp1_jquery.js?v=-nz2cs_mmIUTYGdLJTdsSQ:2n.Callbacks.k.fireWith @ sugar_grp1_jquery.js?v=-nz2cs_mmIUTYGdLJTdsSQ:2x @ sugar_grp1_jquery.js?v=-nz2cs_mmIUTYGdLJTdsSQ:4n.ajaxTransport.k.cors.a.crossDomain.send.b @ sugar_grp1_jquery.js?v=-nz2cs_mmIUTYGdLJTdsSQ:4

-----> if( window.callinize_dev ) { YAAI.log("WARNING: YAAI Developer Mode is enabled, this should not be used in production!"); var source = $("#handlebars-dev-template").html(); template = Handlebars.compile(source); } else { template = Handlebars.templates['call-template.html']; }

I don't know if this is related to... So if anyone could help I would really appreciate it.

Regards,

[lomelisan]

Hi @maartinpii did you ever resolve the situation?