Cancellation and coupon

[rayedgar]

Perhaps a silly question,

Since the core plugin without the addons give the option in the cancelation tab for a customer action like a coupon ,does that mean an automated coupon option is available by cancelation, or do i need to use the addon? Although its selected in the cancelation tab it does not show up as an option when a customer cancels (only email option)

[yoancutillas]

There are no silly question here :) You don't need add-ons:

• purchase a booking via WooCommerce checkout (docs, demo),
• Make sure the order is "Complete" and paid (it must be written "Paid on 14 february..." on the order edit page on the backend)
• go to your booking list on the frontend
• cancel the booking, then click the "Request a refund" button, you should be able to select the "Coupon" option in the refund dialog

[rayedgar]

I have manually set in the booking to to PAID and subscribed. It does not give me the option as the subscriber to receive a coupon only the email option is there. I am already using WC coupons. perhaps this happens because it wasnt really gone through the payment system?

[yoancutillas]

Can you make sure the order is paid (the booking "paid" status doesn't affect it):

[rayedgar]

Works perfect when order is paid through WC (manual setting status to paid within booking system did not work as you already mentioned) Great!