Allow Cancel or rescheduling per activity

[rayedgar]

I use BA for selling activities where i do not want the customer to reschedule or cancel. I also use BA for a class list where people sign up for free. For the last one i would like to let them cancel or reschedule themself.

Is there a way to do this?

[yoancutillas]

You can prevent some activities from being cancelled / rescheduled:

• in Booking Activities > Settings > Cancellation tab >
  • turn ON "Allow customers to cancel their bookings"
  • turn ON "Allow customers to reschedule their bookings"
  • set "Changes are allowed for bookings starting in at least" to "0 days, 0 hours, 0 minutes"
• in Booking Activities > Calendar editor > open the settings of the activities that you don't want customers to be able to reschedule or cancel > Availability tab
  • set "Changes are allowed for bookings starting in at least" to "9999 days, 0 hours, 0 minutes"

So your customers can reschedule and cancel their bookings by default, except for the activities where you set the changes delay to 9999 days.

[rayedgar]

Fantastic! thank you so much for your fast response again. BA has been running smooth for over a year now. Very happy with it.

[yoancutillas]

Great, thanks a lot! Glad you enjoy Booking Activities :)