Content elements absent from email - Channel Teams

[BPMJoannette]

Describe the bug When using the Send Email skill through the Teams channel, the email sent is blank.

To Reproduce Steps to reproduce the behavior:

1. Configure nodemailer's transportConnectionString in basic-skills.json
2. Create a simple bot with a Send Email skill (ask for email in first node, see screenshots below)
3. Try it out in the Emulator, make sure you get the email with its content
4. Configure the Teams channel
5. Try out the bot in Teams '>> Mail has no subject and is empty

Expected behavior Content elements should be resolved and included in the email sent, from any channel.

Screenshots

Environment:

• Botpress Version 12.10

Additional context For reference: https://forum.botpress.com/t/blank-emails-when-using-the-microsoft-teams-channel/4036

[mtrinder]

Thanks @BPMJoannette,

I also wanted to let you know that I enabled the Telegram Messenger channel on my Email Tester and it is working fine. So right now the WebChat & Emulator and Telegram channels are sending the email correctly. The Teams channel is still sending the blank emails. There are no error messages in the logs.

Thanks, Mark.

[mtrinder]

Hi again @BPMJoannette,

I've also just spent a few hours getting the Slack Channel working for my test bot and the emails are coming through fine with subject and body text.

Cheers, Mark.

[BPMJoannette]

Thanks for the update @mtrinder, I appreciate it!

[wasim-nihal]

Hi,

I am facing this issue too. When I use MS Teams to interact with the bot which is supposed to send a static email, I get a blank email without any subject and body.

Thanks, Nihal

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.