Describe the bug
When I call the handoffs HITL Next action, then I surf to HITL Next, then change my status to online, when I click on a conversation, an error is raised.
To Reproduce
Steps to reproduce the behavior:
From the flow designer, call HITL Next Handoffs action
Describe the bug When I call the handoffs HITL Next action, then I surf to HITL Next, then change my status to online, when I click on a conversation, an error is raised.
To Reproduce Steps to reproduce the behavior:
Developer? click here to see why this might happen`
Expected behavior To be able to chat with the user through the conversation screen
Screenshots
Environment (please complete the following information):
Additional context Add any other context about the problem here.