Sending a notification to human agent in HITL doesn't work

[artoby]

Make sure these checkboxes are checked before raising an issue, thank you!

• [✓] Make sure your NodeJS version is 10.11

• [✓] Search the documentation

• [✓] Search the help portal

• I am running: official binary

• My OS is: osx

• Botpress version is: 11.6.3

Issue description

Sending of a notification to a human from the HITL module isn't working as it should according to the tutorial at https://botpress.io/docs/tutorials/#alerting-agents

There are 2 issues:

1. The tutorial says event.user.first_name but actually it should be user.first_name
2. Sending of the notification raises an exception. Video demonstrating the issue: https://youtu.be/jgFfk8LuVfg Exception log exception.log

[rndlaine]

HITL is still under development. Right now we're focusing on other parts of the product but we'll definitely fix HITL at some point in the next couple months.

In the meantime we'll fix the tutorial.

[artoby]

@rndlaine ok, thanks!

[JijeshP]

@artoby try like below

 const botId = event.botId;
    const name = event.state.user.full_name;

    const message = name + ' wants to talk to a human';
    bp.notifications.create(botId, {
      botId,
      level: 'info',
      message: message,
      url: '/modules/hitl'
    });

[saalehaafreen]

i tried it but it showed me

Launcher Unhandled Rejection [error, insert into "srv_notifications" ("botId", "created_on", "id", "level", "message", "module_icon", "module_id", "module_name", "redirect_url") values ($1, now(), $2, $3, $4, $5, $6, $7, $8) returning "id", "botId", "level", "message", "module_id", "module_name", "module_icon", "redirect_url", "created_on" - null value in column "id" violates not-null constraint] help me @JijeshP

[testuserusman]

Just update this and it will work fine :)

I tested it:

const message = user.first_name + ' wants to talk to a human' bp.notifications.create('flight-booking-bot', { message, level: 'info', url: '/modules/hitl' }) / Your code ends here /