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[CLOSED] "Installation directory much be on a local drive" brackets sprint 34 #5542

Open core-ai-bot opened 3 years ago

core-ai-bot commented 3 years ago

Issue by VizuaaLOG Wednesday Nov 20, 2013 at 22:06 GMT Originally opened as https://github.com/adobe/brackets/issues/6069

I just downloaded sprint 34 however when i try to install i get an error saying "Installation directory must be on a local drive" i am trying to install it on my C drive which is a local drive. I have tried re downloading it but still shows the same error. Is there a way to fix this?

core-ai-bot commented 3 years ago

Comment by peterflynn Wednesday Nov 20, 2013 at 22:34 GMT

@VizuaaLOG Please see this workaround in the troubleshooting guide: https://github.com/adobe/brackets/wiki/Troubleshooting#3-windows-error-installation-directory-must-be-on-a-local-drive. Let me know if that doesn't fix it (closing for now on the assumption that will solve it, though).

core-ai-bot commented 3 years ago

Comment by VizuaaLOG Thursday Nov 21, 2013 at 19:41 GMT

@peterflynn yes it worked.

core-ai-bot commented 3 years ago

Comment by peterflynn Thursday Nov 21, 2013 at 19:43 GMT

Great!

core-ai-bot commented 3 years ago

Comment by VizuaaLOG Friday Dec 20, 2013 at 18:38 GMT

@peterflynn This error has reappeared in the latest sprint, 35 i think. However, the solution above doesn't seem to be working.

core-ai-bot commented 3 years ago

Comment by peterflynn Friday Dec 20, 2013 at 19:10 GMT

@VizuaaLOG You sure you're running an "elevated" command prompt (admin privileges)? Did you see the UAC dialog before opening the command prompt?

core-ai-bot commented 3 years ago

Comment by VizuaaLOG Friday Dec 20, 2013 at 21:54 GMT

@peterflynn Yes i right click cmd and then click "Run as Administrator" get UAC and click yes. The installer shows and when i try to click next it then says it must be installed on a local drive.

core-ai-bot commented 3 years ago

Comment by VizuaaLOG Wednesday Dec 25, 2013 at 16:47 GMT

For anyone still having problems with this I found a similar article on adobe's forums. The steps by joan_lafferty worked for me. here are the steps

1. In Explorer, browse to the location of the Adobe Edge Reflow Preview.msi, then right click the msi file and choose properties.

2. Highlight the path for location in the properties dialog and press Ctrl+C to copy it to your clipboard.

3. Back in Explorer, browse to your C:\Windows\System32\ folder.

4. Right click the cmd.exe and choose "Run as administrator".

5. Click past the User Account Control dialog if necessary so the command window is opened.

6. Type cd <space> then right click the command window and choose Paste to paste the path that you previously copied to the clipboard.

7. Press enter and you should now be in the current folder of your Adobe Edge Reflow Preview.msi file.

8. Now type msiexec /i  "Adobe Edge Reflow Preview.msi" /qn+ and press enter. 

    1. This will execute the installer with no UI and the '+' triggers a dialog that will appear at the end of the install letting you know if it was successful.

9. Ideally you get the "install was successful" dialog.

After the steps i just waited about 5 minutes then the dialog appeared saying the install was successful and it was.

core-ai-bot commented 3 years ago

Comment by bchintx Wednesday Jan 29, 2014 at 23:30 GMT

@VizuaaLOG Thanks for posting those steps. Hopefully that's helpful to others who've run across the problem too.

We're also trying to reproduce this ourselves, so that we can better figure out what's going awry. To that end, can you please reply with any additional information about your system on which this is reproducible? If you could, that would be really helpful.

Details that would be helpful:

  1. what OS and version (eg. Windows 8.1 64-bit)?
  2. which browser and version?
  3. what kind of user account are you logged in as? eg. guest account, administrator account
  4. to which folder are you downloading the .msi? eg. to "Downloads" folder within your Windows profile, to a network shared drive?
  5. how are you opening the .msi installer file? eg. dbl-clicking the downloaded .msi from Windows Explorer
  6. any other details on the exact steps your taking before you hit the error message

Thanks in advance!

core-ai-bot commented 3 years ago

Comment by VizuaaLOG Thursday Jan 30, 2014 at 22:36 GMT

  1. Windows 7 64bit
  2. Chrome Latest Version (not sure what version sorry)
  3. Administrator
  4. Downloads
  5. Double clicking
  6. Follow the next until it gets to the install location. When clicking next the error is then shown.
core-ai-bot commented 3 years ago

Comment by bchintx Friday Jan 31, 2014 at 18:03 GMT

@VizuaaLOG Thanks for the steps. Unfortunately, we're still not seeing the problem on our Win7 64-bit machines, so we're still doing something differently than you. Is your Downloads folder in Chrome mapping to your local Downloads folder in your user profile (ie. c:\users\<username>\Downloads)?

If you can still reproduce the issue, could you try running the downloaded .msi from a command prompt and sharing the resulting log file? Here's the command to use: msiexec /i <Path_to_Brackets_msi> /l*v <name_of_logfile>.txt

core-ai-bot commented 3 years ago

Comment by VizuaaLOG Saturday Feb 01, 2014 at 20:10 GMT

@bchintx Yes it is to my downloads folder. And I will have to use the command when the next update for Brackets is released.