[iOS] Content Card doesn't reload - Githubissues

braze-inc / braze-react-native-sdk

Public repo for the Braze React Native SDK

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[iOS] Content Card doesn't reload #153

Closed thanhhuan1990 closed 2 years ago

thanhhuan1990 commented 2 years ago

Situation:

Platform: iOS SDK version: 1.34.0 Feature: Content Card

Register Push notifications for iOS & Android App
Listen to event CONTENT_CARDS_UPDATED
Sent a message with type = INBOX from Braze to both iOS & Android devices

Expectation:

Both 2 devices will display notifications and reload the Content Card list

Actual result:

Android: Display Notification and Content Card are reloaded: → OK
iOS: Notification displayed, but Content Card is Empty, even after calling requestContentCardsRefresh manually, nothing displayed

Please help to fix or share your ideas. Thank you

Bucimis commented 2 years ago

@thanhhuan1990 could you reach out to support@braze.com with a description of the issue and verbose logs from iOS showing the runtime behavior you're running into? https://www.braze.com/docs/developer_guide/platform_integration_guides/ios/initial_sdk_setup/other_sdk_customizations#verbose-logging Thanks!