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bullhorn / dataloader-app

Desktop App for quickly importing CSV data into your Bullhorn CRM
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Client records being processed as Opportunities #5

Closed NolaVlasek closed 3 years ago

NolaVlasek commented 3 years ago

Every time we try to upload ClientContact records, they are being processed as Opportunities and then don't load at all. We've cleared our cache and selected ClientContact as the entity Data Loader Error 1 Data Loader Error 2 Data Loader Error 3

NolaVlasek commented 3 years ago

Apologies, didn't mean to close this issue. Now reopened.

ndickerson commented 3 years ago

Sorry, I am just seeing this - Is this still a show-stopper? You'll want to inspect the log file that got generated and attach that to this issue so that I can triage what's happening.

NolaVlasek commented 3 years ago

Hi Nathan,

Thanks for getting back to us. We are still experiencing issues when trying to upload our test CSV of Client Contacts. I will attach the most recent run. I’ve also noticed no matter what entity we set in the beginning, when we click Next it looks like it has been set to the Opportunities entity, which has the target icon and a purple banner. You can see this in the screenshot below. This appears when I try to upload Candidates or Clients: @.***D761DB.24B78CE0]

Please let me know if you need any more of our logs or any other information. I’ve also cc’d in my manager, Sanne Del so she is across everything.

Thanks, Nola

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From: Nathan Dickerson @.> Sent: Saturday, 12 June 2021 5:00 AM To: bullhorn/dataloader-app @.> Cc: Nola Vlasek @.>; State change @.> Subject: Re: [bullhorn/dataloader-app] Client records being processed as Opportunities (#5)

Sorry, I am just seeing this - Is this still a show-stopper? You'll want to inspect the log file that got generated and attach that to this issue so that I can triage what's happening.

— You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHubhttps://github.com/bullhorn/dataloader-app/issues/5#issuecomment-859779914, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AUA3N66OJTSHLCHHG2YA3KTTSJMMDANCNFSM44UEW5GA.

ndickerson commented 3 years ago

I think that somehow the auto-update or something related to the app itself and the permissions it has to run and update the Date Loader java executable on your machine may be affecting this.

Q: What happens when you change the title of the CSV file to 'ClientContact.csv' instead of Export Test.csv Q: What version of the app do you have installed? Is it the latest 2.3.1? Q: If you're not on the latest, what happens when you uninstall your app and re-install the latest? (no data files are lost in the process)

NolaVlasek commented 3 years ago

Hi Nathan,

We ended up sorting this out, thanks for getting back to us.

Nola

Six Degrees Executive acknowledges the Traditional Owners of the lands on which we work and live. We strive to promote flexibility, diversity, inclusion and belonging in all that we do.

NOLA VLASEK Systems and Data Analyst

P +61 3 8613 3500 E @.**@.>

[cid:sde-logo-_3f1e334c-4576-4e41-9e53-0d85f14f118b.jpg]https://sixd.careers/home

Level 5, 484 St Kilda Road, Melbourne, 3004

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From: Nathan Dickerson @.> Sent: Tuesday, 13 July 2021 1:44 AM To: bullhorn/dataloader-app @.> Cc: Nola Vlasek @.>; State change @.> Subject: Re: [bullhorn/dataloader-app] Client records being processed as Opportunities (#5)

I think that somehow the auto-update or something related to the app itself and the permissions it has to run and update the Date Loader java executable on your machine may be affecting this.

Q: What happens when you change the title of the CSV file to 'ClientContact.csv' instead of Export Test.csv Q: What version of the app do you have installed? Is it the latest 2.3.1? Q: If you're not on the latest, what happens when you uninstall your app and re-install the latest? (no data files are lost in the process)

— You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHubhttps://github.com/bullhorn/dataloader-app/issues/5#issuecomment-878386938, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AUA3N6ZQGNQMAZ2ZQRDET5TTXMEUHANCNFSM44UEW5GA.