[BUG] Using QZ to change Gears on JetBlack Volt stops randomly

[Curt0x]

Describe the bug Occasionally in the middle of a ride when I'm using QZ to change Gears/resistance on my JetBlack Volt during a Zwift ride, it appears to stop working since my resistance no longer changes in game. QZ is still running and Zwift still shows its paired under Resistance. But changing gears stops having any effect. I've also seen it simply take 30 seconds or more to change, while other times it simply stops working completely.

To Reproduce Steps to reproduce the behavior:

1. Pair QZ as the Resistance in Zwift
2. Begin ride as normal
3. Some random amount of time later, shifting makes no difference anymore. QZ still shows gears changing as I press up or down on Volume, but nothing changes in Zwift.

Expected behavior Most of the time I'm able to pair QZ as my Resistance in Zwift and go about my ride able to "shift" with volume buttons, as intended.

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: Windows 10
• latest Windows update

Smartphone (please complete the following information):

• Device: Samsung Galaxy Z Fold4
• OS: Android
• Version Android 14, latest July 1st security patch

Append a debug log

Follow this guide https://github.com/cagnulein/qdomyos-zwift/wiki/How-do-i-get-the-debug-log-in-case-something-doesn't-work%3F inbound4371711337620921021.zip

Additional context Add any other context about the problem here.

[cagnulein]

Thanks, i will check later today

[cagnulein]

hi @Curt0x you attached the fit file, i need the debug log file to understand it. let me know!

[Curt0x]

Oh no, I just realized it wasn't set to create debug files anymore for some reason. Sorry, I'll try to recreate it again with debug turned on and will let you know.

On Tue, Jul 23, 2024, 5:14 a.m. Roberto Viola @.***> wrote:

hi @Curt0x https://github.com/Curt0x you attached the fit file, i need the debug log file to understand it. let me know!

— Reply to this email directly, view it on GitHub https://github.com/cagnulein/qdomyos-zwift/issues/2471#issuecomment-2244548892, or unsubscribe https://github.com/notifications/unsubscribe-auth/A52ULMDGT2YK5Y7WB3UD46LZNYGFVAVCNFSM6AAAAABLJSTQMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENBUGU2DQOBZGI . You are receiving this because you were mentioned.Message ID: @.***>

[cagnulein]

ok thanks, attach it there when you will have it

[Curt0x]

Here's a Onedrive link to the Log file from last night where gears only worked for the first minute or two, and then did not work for the rest of the ride. In fact, resistance wasn't working at all, and wasn't changing with incline changes in Zwift either, so after a while I just paired Zwift directly to the JetBlack Volt trainer so i could at least feel the resistance change with incline.

https://1drv.ms/u/s!Aurk3vmIycyDiNQ0EmZx7-l4vL4rhg?e=kzYm7x

[cagnulein]

yes indeed zwift stop to sending new inclination requests. Did you try to use the wahoo virtual device in zwift from qz instead of the phone name? it could be a bluetooth issue on the qz device. also was qz always on foreground?

[Curt0x]

I will try using the Wahoo virtual device on my next ride and report back. Yes QZ was always foreground. I'll let you know. Thanks

On Mon, Aug 5, 2024, 8:26 a.m. Roberto Viola @.***> wrote:

yes indeed zwift stop to sending new inclination requests. Did you try to use the wahoo virtual device in zwift from qz instead of the phone name? it could be a bluetooth issue on the qz device. also was qz always on foreground?

— Reply to this email directly, view it on GitHub https://github.com/cagnulein/qdomyos-zwift/issues/2471#issuecomment-2268843246, or unsubscribe https://github.com/notifications/unsubscribe-auth/A52ULMCAGHI2MSHKLW5WRODZP5OPZAVCNFSM6AAAAABLJSTQMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENRYHA2DGMRUGY . You are receiving this because you were mentioned.Message ID: @.***>

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[cagnulein]

@Curt0x any news?