Due to the nature of the platform, I find it necessary to implement the function of sending broadcast messages from Whaticket, since when a message is sent from the mobile device, the messages are reflected in the system but as new cases. I would like to know any solution regarding this or what can be implemented.
Due to the nature of the platform, I find it necessary to implement the function of sending broadcast messages from Whaticket, since when a message is sent from the mobile device, the messages are reflected in the system but as new cases. I would like to know any solution regarding this or what can be implemented.